Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Edward Gama

Health Information Manager

Summary

PERSONAL ATTRIBUTES Strong work ethic; motivated, reliable, hardworking Innovative, creative and analytical Exceptional interpersonal, communication and presentation skills Highly adept at establishing positive rapport with people from all walks of life Strong decision making and problem solving skills Meticulous attention to detail Excellent multi-tasking and time management skills Ability to work autonomously or collaboratively as part of a team Dedicated to continuous learning and development Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. [Job Title] with over [Number] years of successful experience in [Skill] and [Skill]. Recognized consistently for performance excellence and contributions to success in [Industry] industry. Strengths in [Skill] and [Skill] backed by training in [Area of study].

Overview

2
2
years of professional experience

Work History

Health Information Management Professional Practice A || Royal Melbourne Hospital
01.2017
  • Implemented processes and systems to support accurate and complete medical record documentation.
  • Worked with physicians to improve the quality of documentation.
  • Collaborated with coding staff to ensure accurate coding for reimbursement and clinical care.
  • Complied with state and federal laws and standards related to privacy, security and record completion.
  • Prepared and analysed clinical data for research purposes, process improvement, utilisation management, mandatory reporting and more whilst using the i.Patient Manager (i.PM) to find the requested patient’s file.
  • Picked medical records from End Bay filing to appropriate filing location -Terminal Digit System and sometimes in the secondary files.
  • Scanned the barcode of medical records into the Enterprise Content Management (ECM) and indexed and appended old clinical records into the OnBase15 system.
  • Rectified Double URs as they were created in most cases when a patient was presented to the emergency department unconscious - The URs were automatically assigned by the Emergency Clerk.
  • Key Achievement:.
  • Received a very good feedback from the Health Information Service Operation Manager.
  • Radiology Assistant - Maternity Relief || Perth Radiological Clinic, Nollamara || 2014.
  • Helped radiologists manage and assess patients by performing radiologic procedures.
  • Followed detailed instructions from physicians, prepared patients for procedures, implemented proper safety protocol and operate computerised equipment.
  • Calibrated and maintained medical radiologic equipment and assisted radiographers with positioning of patients.
  • Assisted patients with preparing for imaging by giving instructions as far as artefacts were concerned in radiography.
  • Established rapport with internal clinical staff as well as with external clients and developed strong customer service skills in essence of responding to patient’s needs in an expeditious manner.
  • Key Achievements:.
  • Wait time was reduced from 25 to 10 minutes, which improved patient experience and decreased complaints.
  • Commended by patients for the highest level of customer services received.
  • Congratulated by Manager for ability to negotiate confidently with both internal and external stakeholders.

Referral Management Officer - Maternity Relief

Specialist Consulting Clinics, The Alfred Hospital
07.2018 - 10.2018
  • Assisted the coordination of care while researching best medical outcomes.
  • Obtained prior authorisations and processed referrals for diagnostic services and procedures.
  • Established relationships with identified server providers.
  • Answered questions from patients, staff and insurance companies.
  • Served as key resource for processing prior authorisation requests in multiple region queues.
  • Interpreted medical terminology and pharmacological information for conversion into the coding system.
  • Contributed actively to the healthcare delivery team, teaching members to take responsibility for their health.
  • Maintained integrity of health information in databases and managed written communication.
  • Processed specialist services referrals from all The Alfred Health four campuses using i.Patient Manager and used integrated Cerner Millennium systems (PowerChart and Schedule) electronic medical records system, which were also interfaced with Victorian integrated Non-Admitted Health Dataset (VINAH).
  • Completed fast tracked referrals after specialist nursing staff and clinicians triaged them as high priorities.
  • Liaised and collaborated externally with general practice, other hospitals and health services and Medicare Australia including patients and internally with clinicians and non-clinical staff.
  • Key Achievement:.
  • Extended contract by three weeks by the Nurse Manager in consultation with the human resource team and further casual roles across Health Information Services, Health Informatics and Information Technology Departments (System Application Support Specialist).
  • Health Information Management Professional Practice B The Northern Health, Bundoora Extended Care Centre and Broadmeadow Hospital || 2018.
  • Reviewed medical records for completeness, accuracy and timeliness using Infomedix Kodak Capture Pro software- Sequential Scanner and key performance indicators.
  • Organised and maintained the clinical databases and tracked patient outcomes.
  • Assigned clinical coding for insurance purposes.
  • Recorded data with IT systems and performed culling of medical records from the offsite storage facility.
  • Found new ways to protect patient privacy in health care settings.
  • Managed other staff members in health care information positions.
  • Worked with other health care staff to perform analysis of patient data.
  • Reported on patient data as part of studies and analysis and performed cancer extraction and reported it to the Department of Health and Human Service.
  • Audited e-Form, analysed data using Microsoft Excel, and Aboriginal and Torres Strait Islander background as this affected the WIES calculation and DRG assignment.
  • Participated in form designs, reviews and management of hybrid medical records in accordance to AS2828.1 Standard Australia guidelines.
  • Coded medical records and allocated Diagnoses Related Group and Weighted Inlier Equivalent Separation (WIES) using 3M Codefinder.
  • Key Achievement:.
  • Commended by the Clinical Data Management Manager for outstanding performance.

Mathematics and Science Home Tutor

Ace Tutoring Services
01.2011 - 01.2013
  • Provided instruction to high school students in their homes by first preparing lesson materials and identifying each student’s strengths and weaknesses.
  • Assisted with homework, explaining topics students did not understand and praised them for their effort.
  • Reviewed classroom or curricula topics and assignments.
  • Worked with students to help them understand key concepts, especially those learned in the classroom.
  • Mentored students to improve their academic performance, including study strategies, note-taking skills and approaches to answering test questions.
  • Demonstrated academic best practices for specific subjects and assignments, including research and writing tactics.
  • Reported to the Line Manager regarding every tutored student and their progress.
  • Informed parents or guardians verbally about their children’s progress and reviewed topics that a particular student might have not acquired the gist.
  • Reviewed students’ performance and provided extra assistance where needed.
  • Key Achievements:.
  • Tutored students achieved high distinctions in their Mathematics and Science tests, assignments and end of semester examinations.
  • Received a letter of gratitude from the business Proprietor for demonstrated commitment and high level of competency in solving algebraic equations.

Education

Bachelor of Health Sciences - Medical Classification

Bachelor of Health Information Management - undefined

La Trobe University

TAE40116 Certificate IV in Training and Assessment // Skills Strategies International || Ongoing Certificate in Python Programming, Artificial Intelligence and Machine - undefined

Certificate II in Business (Administration - undefined

Leap Training - undefined

Senior First Aid Certificate || Medic One - undefined

Course in Engineering - undefined

Curtin University of Technology

Skills

Assignment management

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Affiliations

A dynamic, self-discipline with consistency and reliable Health Information Management professional recognised for excellence in the strategic delivery of customer -centric service to achieve business development objectives. Offers demonstrated competence in stakeholders relationship management, engagement and process improvement gained from considerable years of employment history in the healthcare sector. A proactive individual capable of employing innovative thinking to maximise opportunities and safeguard resources while driving client satisfaction objectives. Equipped with excellent communication skills and sharp analytical and problem-solving capabilities. Ready to leverage strengths and experience to contribute positively to organisational growth. Student Member Health Information Management of Australia (HIMAA) Health Informatics Society of Australia (HISA) and Australian College of Health Informatics (ACHI) Australian Digital Health Agency (ADHA) VOLUNTEER WORK Volunteer Service Shift Coordinator || Fiona Stanley Hospital || 2014 - 2015

Timeline

Referral Management Officer - Maternity Relief

Specialist Consulting Clinics, The Alfred Hospital
07.2018 - 10.2018

Health Information Management Professional Practice A || Royal Melbourne Hospital
01.2017

Mathematics and Science Home Tutor

Ace Tutoring Services
01.2011 - 01.2013

Course in Engineering - undefined

Curtin University of Technology

Senior First Aid Certificate || Medic One - undefined

Leap Training - undefined

Certificate II in Business (Administration - undefined

TAE40116 Certificate IV in Training and Assessment // Skills Strategies International || Ongoing Certificate in Python Programming, Artificial Intelligence and Machine - undefined

Bachelor of Health Information Management - undefined

La Trobe University

Bachelor of Health Sciences - Medical Classification

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Edward GamaHealth Information Manager