Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Edward Homberger

Kew,VICTORIA

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Administration Assistant

Skin Smart Australia
10.2023 - Current
  • Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
  • Expedited invoice processing and expense tracking to maintain accurate financial records for budgeting purposes.
  • Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
  • Collaborated with cross-functional teams on various projects, ensuring smooth workflow and completion within deadlines.
  • Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.
  • Managed travel arrangements for senior executives, including flight bookings, hotel reservations, and transportation services as needed.

Retail Sales Associate

BWS
06.2019 - 10.2023
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Participated in storewide audits, ensuring accuracy of inventory counts and identifying areas for improvement in stock management processes.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Aided managers in planning effective staff schedules to ensure optimal coverage during peak hours while considering employee availability constraints.

Kitchen Hand

Village Cafe
12.2017 - 07.2018
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure.

Education

Bachelor of Business - Economics And Finance

RMIT University
Melbourne, VIC
11.2023

High School Diploma -

Peninsula Grammar
Mount Eliza, VIC
10.2018

Skills

  • Loss Prevention
  • Customer Service
  • Display Setup
  • Order Processing
  • Money Handling
  • Complaint Management
  • Sales Goals Attainment
  • Flexible Schedule
  • Store maintenance
  • Stocking and Receiving
  • Professional Appearance
  • Teamwork and Collaboration
  • Time Management
  • Store Opening and Closing

Certification

  • Responsible Service of Alcohol, VGCCC - Valid from 01 April 2022 - 01 April 2025

Timeline

Administration Assistant

Skin Smart Australia
10.2023 - Current

Retail Sales Associate

BWS
06.2019 - 10.2023

Kitchen Hand

Village Cafe
12.2017 - 07.2018

Bachelor of Business - Economics And Finance

RMIT University

High School Diploma -

Peninsula Grammar

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Edward Homberger