Edward Mackie
Cleveland,Queensland
Summary
Background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Overview
47
47
years of professional experience
Work History
Operations Manager
Wahl Clipper Australia
04.1995 - 08.2020
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Accounts Payable within Australia and overseas buying Euro, Yen and Chinese Dollar along with wages, Super and Group Tax and General Ledger.
- Arranging exports to New Zealand, North and South America, Asian and Europe.
- Tracking Imports from USA, Europe and China.
- Attending trade shows in each market of trade.
Purchasing Manager
Norris Hair Cosmetics
01.1989 - 04.1995
- Purchased new products and oversaw inventory stocking and availability.
- Sourced vendors, built relationships, and negotiated prices.
- Solved diverse supply chain problems involving numerous sources, logistics, and scheduling factors.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
- Accounts Payable to suppliers.
- Sales meeting with sales reps and Cash and Carry staff.
- Allocating products to eight Cash and Carry stores throughout Queensland.
- Setting up and fitting out new stores.
Customer Service Manager
Gresham Corporation
01.1974 - 01.1988
- Started in warehouse processing goods in, picking and packing orders and dispatch.
- Customer Service with telephone sales.
- Keeping in contact with "Level 1" customers in between Sales Rep visits.
- Followed through with client requests to resolve problems.
- Kept accurate records to document customer service actions and discussions.
- Showroom sales and salon furniture set up for new hairdressing salons.
- Processing credits, replacements and repairs.
- Purchasing seasonal products after forecast order has been placed.
- Sales Reps covering Brisbane suburbs Queensland country and Norther Rivers.
- Secretary of International Hairdressing Society for five years.
Player/Secretary/Committe Member
UQAFC
03.1982 - 09.1987
- Wrote clear, brief notes to record all motions and decisions of meetings.
- Signed official documents and board minutes.
- Conducted general board correspondence and kept records of all correspondence.
- Game day arrangements including canteen and field set up.
- Arrange raffles game day and at outside venues.
- Assist in employing coaches.
Education
Yeronga State High School
Yeronga, QLD12.1973
Skills
- Document Control
- Logistics Oversight
- Organizational Management
- Program Administration
Timeline
Operations Manager
Wahl Clipper Australia
04.1995 - 08.2020
Purchasing Manager
Norris Hair Cosmetics
01.1989 - 04.1995
Player/Secretary/Committe Member
UQAFC
03.1982 - 09.1987
Customer Service Manager
Gresham Corporation
01.1974 - 01.1988
Yeronga State High School
Similar Profiles
Holliana DrewHolliana Drew
Assembly Line Worker at Wahl Clipper CorporationAssembly Line Worker at Wahl Clipper Corporation
Kris ReynoldsKris Reynolds
Team Leader at Wahl Clipper CorporationTeam Leader at Wahl Clipper Corporation
Suzanne LeeSuzanne Lee
Technical Support/Customer Service/Social Media Specialist at Wahl Clipper CorporationTechnical Support/Customer Service/Social Media Specialist at Wahl Clipper Corporation
Louise SwartLouise Swart
Volunteer at At Sailing as Team CaptainVolunteer at At Sailing as Team Captain
Mae SkellandMae Skelland
Food and Beverage Attendant at Sirromet WinesFood and Beverage Attendant at Sirromet Wines