Experienced technical facilities services in commercial, residential, and retail facility management. With over 4 years of experience in managing and maintaining assets, I am skilled in budget management, overseeing maintenance and repairs, and ensuring compliance with safety regulations. I have manage a range of refurbishment and fit-out projects in the commercial office buildings.
My track record includes improving operational efficiency and reducing costs while maintaining a strong focus on communication and leadership.
Established relationships with tenants' businesses providing goods and services related to property management.
Facilities Operations, managed daily operations of building systems, including HVAC, electrical, plumbing, and security, ensuring uninterrupted service and compliance with safety regulations.
Assisted in budgeting for preventive maintenance costs associated with operational needs.
Responded promptly to tenant requests for service or repair work within established timeframes.
Managed emergency situations such as fires, floods, power outages and other events impacting the facility.
Coordinated the activities of subcontractors in relation to facility maintenance projects.
Conducted regular inspections of equipment, buildings, grounds, and other areas to identify necessary repairs or improvements.
Participated in architectural and engineering planning and design.
Developed and implemented processes to monitor compliance with relevant laws and regulations.
Annual AFSS Planning developed and managed the Annual Asset and Facilities Support Services (AFSS) plan, ensuring alignment with organisational goals and operational needs.
Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
Facility Manager - Law Courts LTD
BGIS
10.2023 - 07.2024
Manage the contract delivery in all aspects of the Services Agreement ensuring that
all KPI’s are met.
Monitor and measure Contract Performance and promote continuous improvement.
using KPI assessments and analysis.
Ensuring proper security measures for the workplace, including collaborating with security system vendors or a team of security professionals.
Develop appropriate scopes of works and contract documentation to all Service.
Contracts to be entered into in accordance with procurement procedure.
Facilitate planning and programming for prescribed maintenance, service and
activities, in line with tendered obligations.
Manage and co-ordinate maintenance planning and programming for prescribed
maintenance, service and activities, in line with tendered obligations and CMMS
operations including maintenance and updating of all necessary input data and output reports.
Ensure the contract’s sub-contractors and suppliers are effectively managed so that
they deliver the services in accordance with the contract requirements and
system requirements in a time and cost-effective manner.
Manage or oversee the management of subcontractor(s) administration including the
following:
- Prepare all contracts and documentation.
- Review of subcontractor OHS documentation.
- Assessment of works complete.
- Liaison with client, or representative, to assess delivery.
- Day to day administration of contract terms and conditions.
- Payment to subcontractors and suppliers.
Review of maintenance activities for best possible value for money and Whole of Life
(WOL) outcomes.
Provide technical & management service and support to clients as required.
Ensure compliance with relevant laws, regulations, codes and standards.
Ensure full compliance, including the Quality Management System (QMS), Occupational Health & Safety System (OH&S) and Environmental Management System (EMS)
Collaborated with internal teams to develop project solutions resulting in on-time execution.
Coordinated with internal departments as well as external vendors to ensure successful completion of tasks.
Building Facilities Manager
Malyon Facilities Management Pty Ltd
Sydney
12.2022 - 09.2023
Building strong relationships with key stakeholders and ensuring high levels of communication
Manage multiple site operations, including scheduled and ad-hoc works, to ensure continuity of property services
Sound knowledge of Strata Schemes, Statutory Legislation and WHS
Manage and control budget and cost expenditure to contractual requirements for facilities management operations, for both preventative and reactive maintenance works, at nominated sites
Monitor and implement asset management and ensure all preventative maintenance services are captured and delivered in accordance with environmental and safety guidelines / legislative and site asset requirements
Knowledge of Microsoft and MyBos system
Review and approve quotes, invoices and work orders within delegated authority procedures
Conduct property condition audits as per contract requirements and ensure resulting documentation, images and other inspection data is captured and uploaded
Identify and support implementation of cost saves, innovation and best practice
Ensure that safety measures and systems are implemented in accordance with relevant legislation, policy, compliance and customer safety requirements
Identify hazards and conduct risk assessments for the tasks associated with the contract
Provision of monthly reporting and administrative requirements, including meeting minutes as required
Manage contractor performance to ensure costs and workmanship meet client needs and industry standard
Support of Service Delivery Managers to achieve service excellence for the client.
Facilities Officer Maintenance Technician
1st Place Building Services
North Sydney
02.2022 - 09.2022
Relief building manager
Assisted NABERS with their compliance and quality assessments
Communicate with clients, inspect jobs, and carry out the maintenance and works required
Carrying out repairs and performing preventative maintenance
Working across multiple sectors, residential, commercial and industrial
Working and moving across various sites throughout the day
Maintain records on maintenance / tasks carried out at each property
Undertake various maintenance tasks, including reactive and planned works including but not limited to: Handyperson/Carpentry works, Removalist works, Gardens and grounds maintenance works
Understand and conform to all WHS requirements.
Bus Operator
Transit System previously STA
Tempe
04.2013 - 02.2022
Extensive knowledge of multiple bus routes and traffic patterns across five different depots in Greater Sydney
Ability to handle difficult and disruptive passengers whilst still driving
Completed pre and post trip safety inspections, recording and reporting of any malfunctions.
Maintenance & Handyperson
Jones Lang Lasalle
Sydney
08.2010 - 08.2011
Reporting to a Facilities Manager
Responsible for general repairs and maintenance of all aspects of the property portfolio
Ensuring all maintenance undertaken conforms to the WHS legislative requirements
General and preventative maintenance of office buildings and other operational facilities
Mailroom and Courier management
Change of carpet tiles and patching and painting as required
Overseeing all plant and equipment maintenance, ensuring inspections, maintenance and service records are updated
Building strong relationships with the client, contractors, trades people and suppliers
Conduct routine site inspections and support the Facilities Management team in administrative functions, minor works projects and reporting when required.
Trade Assistant
UGL
Silverwater
02.2009 - 03.2010
Directed staff on best work practices and equipment usage
Initiated the coordination of staff work schedule prior to shift starting to improve productivity
Completed multiple train maintenance and repairs from start to completion, including painting, window replacement and graffiti removal
Maintained a clean and safe work environment and ensured tools were in proper working order before and after each shift
Incorporating different methods of repairing, painting and organization for a better workflow.
Conference Sales Executive at Crowne Plaza Macquarie Park (Formerly Courtyard by Marriott)Conference Sales Executive at Crowne Plaza Macquarie Park (Formerly Courtyard by Marriott)