Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
References
Timeline
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Edward Wu

Edward Wu

Niddrie,VIC

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Paralegal

First Step Legal
08.2023 - Current
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
  • Assisted lawyers with trial preparation through thorough research and analysis of relevant laws and regulations.
  • Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
  • Communicating with relevant authorities such as the Magistrates' Courts, Victorian Police, Fines Victoria etc. and requesting documents to assist in case management.
  • Draft retainers and closure letters. Conduct entry, periodic and exit surveys with clients. Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
  • Create and maintain client chronology documents from source documents such as preliminary brief, SCWA etc. to assist in case management.

Sales Manager

Pioneer Tech Pty Ltd
10.2020 - Current
  • In charge of Online Sales, After-Sales and Wholesales.
  • Integrated automatic online ordering, payment, and delivery systems to company website, resulted in 265%, 235% total revenue increase (online sales) from FY19-20 to FY21-22.
  • Assist national and regional dealers with wholesale orders.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Gather first hand feedback from customers and report back to factory for product development and improvement
  • Gather market information, customer feedback, contributed to and participated in new product developments.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.

Salesperson

Pioneer Tech Pty Ltd
03.2017 - 10.2020
  • In charge of online sales and customised products.
  • Provide seamless and personalised shopping experience for customers.
  • Worked to build relationships with customers and built potential for additional sales.
  • Integrated online ordering and payment facility to company website
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Increased sales and customer satisfaction through personalised servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Debate Team Captain

RMIT Chinese Debating Group
10.2017 - 10.2018
  • Daily operation of Debating Group: Club Affiliation work with RUSU (RMIT University Student Union), Arranging weekly club events (debate training or practise rounds with other university clubs), Managing and arranging major events that involves other universities.
  • Hosted 2018 four university's debate competition in Victoria (Deakin Uni, Melbourne Uni, Monash Uni and RMIT)
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in team setting, providing support and guidance.

Education

Juris Doctor - Law

University of Melbourne
Melbourne, VIC
11.2026

Bachelor of Applied Science (Psychology) - Psychology

RMIT University
Melbourne, VIC
11.2018

Skills

  • Negotiations Expert and Strong Deal Closer
  • Verbal and Written Communication
  • Sales Process Engineering
  • Product and Service Management
  • Time Management
  • Multidisciplinary Team Leadership
  • Key Account Management
  • Microsoft Office
  • Computer-Aided Design (CAD) (Autodesk Fusion 360)

Accomplishments

    Runner Up in the 7th Australia Chinese Debating Championship - S & W

    Consulting Group and Monash University Chinese Debating Group May 2019


    Chinese Debating Club Coach of Camberwell Girls Grammar School - 2017 - 2019

    Participated in multiple international and national secondary school Chinese debate competitions

Certification

Working with children check - State Government Victoria Issued Jul 2018 - Expired Jul 2022
1055551A-01

Languages

English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual

References

  • Guohua Han, Director of Pioneer Tech Pty Ltd (Contact details available upon request)
  • Eric Tian, Former President of RMIT Chinese Debating Group, Restaurants Supervisor - Gochi (Contact details available upon request)

Timeline

Paralegal

First Step Legal
08.2023 - Current

Sales Manager

Pioneer Tech Pty Ltd
10.2020 - Current

Debate Team Captain

RMIT Chinese Debating Group
10.2017 - 10.2018

Salesperson

Pioneer Tech Pty Ltd
03.2017 - 10.2020

Juris Doctor - Law

University of Melbourne

Bachelor of Applied Science (Psychology) - Psychology

RMIT University

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Edward Wu