Edward MICHAEL Coe
Wallsend,NSW
Summary
Reliable and hardworking Parts Specialist bringing strong sales and customer service abilities combined with expert knowledge of truck parts. Keeps inventory and records organized for maximum efficiency. Good at solving customers' service problems and promoting products. Service-focused parts professional ready to help customers with diverse needs. Highly knowledgeable about Truck parts and happy to offer sound advice. Reliable in keeping spaces clean, stocked and attractive to promote sales.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Automotive Parts Specialist
Multispares Ltd
Beresfield
07.2002 - Current
- Assessed customer needs and provided appropriate parts solutions.
- Inspected returned parts for defects, damage or wear.
- Verified accuracy of orders against invoices and delivery slips.
- Provided technical advice on the selection, installation and maintenance of automotive parts.
- Prepared quotations for customers based on their requirements.
- Performed regular checks on stock levels to ensure availability of all parts.
- Communicated effectively with vendors regarding pricing, product availability and delivery schedules.
- Created purchase orders for requested items from customers.
- Resolved customer complaints related to defective or damaged goods in a timely manner.
- Updated records in the company's computer system regarding order status, stock levels and customer information.
- Cross-referenced part numbers between different manufacturers' catalogs.
- Provided excellent customer service while assisting customers at the counter or over the phone.
- Demonstrated knowledge of various types of engines and their components.
- Processed returns, exchanges and refunds according to store policies.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
Powder Coat Painter
Cardiff Powder Coatings
Cardiff
07.2000 - 07.2002
- Prepared surfaces for powder coating by sandblasting, degreasing and cleaning with solvents.
- Applied powder coatings to various metal components using an electrostatic spray gun.
- Monitored temperatures of ovens and adjusted accordingly to ensure proper curing of the powder coating.
- Inspected finished product to ensure quality standards were met.
- Performed daily maintenance on equipment including changing filters and nozzles on spray guns.
Self Employed
Boolaroo Fish and Chip Shop
Boolaroo
02.1998 - 11.1999
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Automotive Parts Specialist
Grahams Trucks and Equipment
Islington
01.1990 - 01.1998
- Assessed customer needs and provided appropriate parts solutions.
- Maintained inventory of automotive parts by restocking shelves and ordering new items as needed.
- Verified accuracy of orders against invoices and delivery slips.
- Provided technical advice on the selection, installation and maintenance of automotive parts.
- Prepared quotations for customers based on their requirements.
- Performed regular checks on stock levels to ensure availability of all parts.
- Created purchase orders for requested items from customers.
- Received incoming shipments and verified contents against packing lists or invoices.
- Updated records in the company's computer system regarding order status, stock levels and customer information.
- Cross-referenced part numbers between different manufacturers' catalogs.
- Provided excellent customer service while assisting customers at the counter or over the phone.
- Processed returns, exchanges and refunds according to store policies.
- Supported service department by expertly pulling parts and updating records.
- Boosted sales by capitalizing on cross-selling and upselling opportunities.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
- Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
Automotive Parts Specialist
Rh Taylor & Co
Wicham
01.1988 - 12.1989
- Maintained inventory of automotive parts by restocking shelves and ordering new items as needed.
- Organized storage areas to ensure efficient retrieval of products.
- Provided technical advice on the selection, installation and maintenance of automotive parts.
- Performed regular checks on stock levels to ensure availability of all parts.
- Performed periodic physical inventories to reconcile discrepancies between actual stock levels and those recorded in the system.
- Provided excellent customer service while assisting customers at the counter or over the phone.
Education
High School Diploma -
Broadmeadow High School
12-1987
Skills
- Stock Control
- Industry Trends
- Supplier Negotiations
- Automotive Systems
Affiliations
I like to ride motorcycles.
I enjoy walking to keep myself in shape
I love spending time with my family and friends
I love to travel.
Certification
- i have my first aid certificate and have maintained one for over 20 years.
- Full car and motorcycle licence
Timeline
Automotive Parts Specialist
Multispares Ltd
07.2002 - Current
Powder Coat Painter
Cardiff Powder Coatings
07.2000 - 07.2002
Self Employed
Boolaroo Fish and Chip Shop
02.1998 - 11.1999
Automotive Parts Specialist
Grahams Trucks and Equipment
01.1990 - 01.1998
Automotive Parts Specialist
Rh Taylor & Co
01.1988 - 12.1989
High School Diploma -
Broadmeadow High School
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