Results-oriented, conceptual thinking IntelaTrac super user with expertise in staff training and development, employee management, heavy equipment operation, demonstrated ability to complete tasks accurately despite interruptions and competing demands. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Warehouse Officer (Reverse Logistics)
Qube Logistics
05.2021 - 10.2022
Completed timely data entry of new orders, labeled containers and placed in accurate storage locations.
Developed and implemented technical project management tools such as plans, schedules and responsibility and compliance matrices.
Explained proposed solutions to customers, management and other interested parties through written proposals and oral presentations.
Printed tickets, picked supplies and filled packages under tight deadlines.
Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
Maintained damaged goods records, backorder logs and applicable regulatory reporting.
Collaborated with new and established vendors to negotiate optimal pricing and scheduling.
Produced weekly status reports detailing logistic operations and problems.
Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
Drove operational improvements which resulted in savings and improved profit margins.
Demonstrated respect, friendliness and willingness to help wherever needed.
Learned new skills and applied to daily tasks to improve efficiency and productivity.
Received and processed stock into inventory management system.
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Monitored company inventory to keep stock levels and databases updated.
Leading Hand
Monsoon aquatics
03.2020 - 04.2021
Oversee the team of packers
Receive coral and fish as they are delivered back to the facility
Packing orders
Complete the paperwork in accordance to strict custom and shipping requirements
Coordinate the delivery of packed items to the airport
Manage all packing supplies
Assist the sales representative with the picking of orders
Ensuring all SOPS are followed implemented and maintained
Assist the facility manager with the day to day running
Applied troubleshooting and diagnostics abilities to assess repair and maintenance needs.
Controlled costs by effectively managing inventory and improving productivity.
Supervised and direct team of 12 professionals in warehousing environment.
Minimized waste and reduced volume of packaging materials used to prepare shipments.
Completed daily orders with expert picking and packing of shipments.
Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
Conducted in-depth inspections of both incoming and outgoing shipments to support quality assurance goals.
Documented order updates by inputting data into computer system.
Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
Directed weekly product cycle counts and corrected errors in warehouse inventory system.
Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment.
Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Store Person
Woolworths
08.2017 - 04.2020
Unloaded trucks, opened boxes and checked merchandise for damage or quantity problems
Added new merchandise to the sales floor and assisted customers with locating products
Followed order sheets to pick correct stock and prepare pallets
Stacked and transported all overstock to storage areas
Monitored department performance data to identify and avoid potential risks
Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely and with a 0% incident rate
Communicated with floor managers to determine merchandise placement.
Restocked shelves and helped customers locate desired items.
Picked stock according to order sheets and prepared for transport.
Received and checked incoming goods for damage and discrepancies with paperwork.
Export Specialist (Operations)
Prestige Foods International
12.2022 - Current
Followed requirements and regulations for dangerous goods handling.
Documented waybill data and dimensions and weights of cargo in computer database.
Obtained competitive rates and space with airlines, steamship lines, railways and trucking companies.
Verified shipments against documents to maintain accuracy.
Completed AES filings for U.S. Customs exports requirements, prepared letters of credit and put together export declarations.
Coordinated with shipping and transport companies on behalf of clients.
Tracked shipments processing through customs and other agencies and obtained clearances.
Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
Followed SOPs with all customer account actions and data management to keep consistent service levels.
Reviewed and signed documents on behalf of clients in line with power of attorney limitations.
Consolidated of customer products and packaging
Education
BACHELOR OF BUSINESS - LOGISTICS AND SUPPLY CHAIN MANAGEMENT
Swinburne University
09.2023
Skills
Customer service skills
Active Listening
Google Workspace
Planning and Coordination
MS Office
SAP & UNIBUS ERPS
WMS
Decision-Making
Receiving
Materials transport
Shipping and receiving
Stock management
Stocking
Forecasting skills
Forklift Operation
Inventory management
Network Development
Staff Training
Client Service
Account development
Timeline
Export Specialist (Operations)
Prestige Foods International
12.2022 - Current
Warehouse Officer (Reverse Logistics)
Qube Logistics
05.2021 - 10.2022
Leading Hand
Monsoon aquatics
03.2020 - 04.2021
Store Person
Woolworths
08.2017 - 04.2020
BACHELOR OF BUSINESS - LOGISTICS AND SUPPLY CHAIN MANAGEMENT
Swinburne University
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.