Edwina Ness
Willunga,SA
Summary
Diligent Orthodontic Assistant with solid background in orthodontics, providing exceptional chairside assistance and patient care. Efficiently managed orthodontic procedures and maintained sterilization protocols. Demonstrated proficiency in intra oral scanning and patient records management. Offering strong foundation in patient care and dental practice environments, eager to learn and develop in the general dentist industry. Brings capacity for quickly grasping new concepts and following detailed instructions, paired with proficiency in using dental tools. Ready to use and develop these skills in a Dental Assistant role.
Overview
8
8
years of professional experience
Work History
Dental Assistant
GO ORTHODONTICS
02.2024 - Current
- Providing a smiling face for patients
- Demonstrated exceptional chairside manner, providing comfort and reassurance to patients of all ages
- Contributed to a positive work environment through teamwork, professionalism, and dedication to patient care
- Skilled in preparing treatment rooms, sterilizing instruments, and ensuring a clean and organized environment to comply with infection control protocols
- Operating Intra Oral Scanner
- Dental Photography - Intra Oral + Extra Oral
- Building positive relationships with patients of ages to build trust and comfort
- Operating dental software
Retail Sales Assistant
MITRE10 STRATHALBYN
01.2021 - 01.2022
- Demonstrated exceptional customer service skills by assisting customers in finding the right products, answering inquiries, and providing product knowledge
- Managed inventory efficiently, ensuring accurate stock levels and timely restocking to meet customer demands
- Actively participated in visual merchandising, contributing to attractive and organized displays that enhanced the customer shopping experience
- Utilized effective communication and teamwork skills while collaborating with colleagues to achieve store objectives
- Took the initiative to learn about new products and promotions, staying well-informed to offer valuable insights to customers
- Successfully resolved customer issues and complaints, maintaining a positive and helpful demeanor
- Operated cash registers and processed transactions accurately, demonstrating strong attention to detail
Retail Sales Assistant
NESS PREMIUM HAY & CHAFF
01.2017 - 01.2021
- Client sales each Saturday which involved supplying clients with produce and answering enquiries
- Possessed strong communication skills that enabled me to effectively engage with individuals across all age groups
- Provided personalized customer service, assisting clients with selecting appropriate animal feed and products tailored to their needs
- Developed and maintained strong relationships with suppliers, negotiating favorable terms to ensure competitive pricing and timely delivery of goods
- Collaborated with team members to troubleshoot issues and address customer concerns promptly and effectively
- Managed financial transactions, including invoicing, billing, and reconciling accounts to maintain accurate records
- Demonstrated strong communication skills in liaising with clients, suppliers, and team members to achieve business objectives
Education
South Australian Certificate of Education -
Scotch College Adelaide
01.2023
Skills
- Equipment sterilization
- Appointment scheduling
- Treatment room setup
- Professionalism and etiquette
- Patient relations
- First aid training
- Continuing education commitment
- Dental records
- Fast learner
- Goal oriented
Languages
English
Native or Bilingual
Timeline
Dental Assistant
GO ORTHODONTICS
02.2024 - Current
Retail Sales Assistant
MITRE10 STRATHALBYN
01.2021 - 01.2022
Retail Sales Assistant
NESS PREMIUM HAY & CHAFF
01.2017 - 01.2021
South Australian Certificate of Education -
Scotch College Adelaide
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