Edwina Rapana
Frankston North, Vic,VIC
Summary
Driven and versatile professional with experience at Caltex Service Station, adept in cash handling and customer service. Excelled in fostering teamwork, enhancing store operations, and training new staff, demonstrating exceptional interpersonal skills and a commitment to accuracy. Proven ability to manage time effectively, ensuring high-quality standards in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Service Station Attendant
Caltex Service Station
New Zealand
04.2023 - 09.2024
- Handled cash transactions accurately, maintaining trust between the business and its clientele.
- Supported store management by assisting with merchandising tasks such as stocking shelves or updating product displays when necessary.
- Trained new attendants on company policies and procedures, fostering teamwork and consistency across the team.
- Managed daily register reconciliation, ensuring accurate accounting of all transactions for each shift.
Caregiver
Jennifer Rapana
New Zealand
03.2023 - 05.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Grader
Kim Young And Sons
New Zealand
02.2024 - 04.2024
- Removed items of inferior grades from production lines and collected for alternate use or disposal.
- Managed deadlines effectively, ensuring timely completion of all required tasks while maintaining high-quality standards throughout the evaluation process.
Acting Team Leader/ Production Worker
Aware
Dandenong, VIC
08.2017 - 05.2023
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Education
Diploma - Family And Community Services
Salvation Army
Carrum Downs, VIC09.2015
Skills
- Cleanliness and Organization
- Patience and Empathy
- Customer service and assistance
- Operating cash register
- Stocking shelves
- Safety protocol knowledge
- Cash handling expertise
- Time management mastery
- Fuel pumping
- Professional Appearance
- Inventory Maintenance
- Basic Math Competency
- Interpersonal relationship building
- Emergency Response Preparedness
- Teamwork and Collaboration
- Problem-Solving
- Punctual and Reliable
- Cleaning and sanitation
- Heavy Lifting
- Cash register balancing
- Flexible Schedule
- Basic Housekeeping
- Training and coaching
- Product Merchandising
- Time Management
- Critical Thinking
- Active Listening
- Cleaning procedures
Timeline
Grader
Kim Young And Sons
02.2024 - 04.2024
Service Station Attendant
Caltex Service Station
04.2023 - 09.2024
Caregiver
Jennifer Rapana
03.2023 - 05.2024
Acting Team Leader/ Production Worker
Aware
08.2017 - 05.2023
Diploma - Family And Community Services
Salvation Army