EDWIN ALIAS ADWIN SAHOTA
Blacktown,NSW
Summary
To work in an organization where the skills in client service, leadership and technical ability can be translated into improved customer satisfaction, growth and profitability. Summary of skills People Management Manage and support client base and accounts. Marketing, Sales and Promotions. Customer Relationship Management. Manage Corporate presentation
Overview
16
16
years of professional experience
Work History
Regional Area Manager
RBL FINSERVE LIMITED
02.2022 - 06.2022
- Managing 23 assets branches of Punjab
- Handling team of 126 staff and 23 direct sub ordinates
- Handling hard bucket collections.
- Recognized and rewarded performance to motivate continued success
- Attracted, retained and developed top talent to enhance team performance
- Defined revenue and sales targets and motivated staff to exceed expectations
- Managed multi-unit operations to develop teams and optimize workflows for maximum business results
- Reported issues to higher management with great detail
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate
Cluster Head
EQUITAS SMALL FINANCE BANK LIMITED
12.2015 - 01.2022
- Established and maintained operational standards for 10 locations across Punjab.(INDIA)
- Handling team of 69 staff and 11 direct sub ordinates
- Well maintained Attrition ratio.
- Taking care of all types of secured and micro loans
- Attracted, retained and developed top talent to enhance team performance
- Achieved 100% Insurance targets
- Joined as Branch manager on 01 December 2015 and promoted as Cluster Head in 4 years.
- Met production targets and tight deadlines by collaborating closely with team members
- Boosted brand growth by devising strategic network and marketing tactics
Personal Banker Sales
HDFC BANK LTD
06.2011 - 06.2014
- Handling Welcome-Desk counter
- Cross-sell and introduce new products to existing portfolio of customers
- Worked as teller for 1 year
- Achieved 100% Insurance targets and also qualified for contest (breakfast with Cluster Head)
- Got Trophy for overachieving Insurance targets.
- Proven ability to learn quickly and adapt to new situations
- Worked effectively in fast-paced environments
- Managed time efficiently in order to complete all tasks within deadlines
Junior Officer
ICICI BANK LTD
07.2010 - 06.2011
- Develop client base for Deposit mobilization ,Life insurance and Mutual fund
- Cross-sell and introduce new products to existing portfolio of customers
- Handling Salary Account Relationships about 2000 salary account customers
- Developed effective improvement plans in alignment with goals and specifications
- Evaluated customer needs and feedback to drive product and service improvements
Team Leader
HDFC BANK LTD
08.2009 - 07.2010
- Analyze sales and market trends and produce Management reports
- Handling team of 10 Members
- Meet and greet clients and promote sales.
- Established open and professional relationships with team members to achieve quick resolutions for various issues
- Conducted training and mentored team members to promote productivity and commitment to friendly service
- Built strong relationships with customers through positive attitude and attentive response
Sales Executive
ICICI BANK LTD
04.2006 - 08.2009
- Customer Dealing & solve queries
- Opening Domestic accounts & meeting assigned
- Follow up with customer care regarding customers queries
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close
- Created and implemented successful sales campaigns to drive leads and increase sales
Education
Bachelor of Arts -
GURU NANAK NATIONAL COLLEGE
NAKODAR, PUNJAB, INDIA09.2004
Skills
- Effective leader
- Business Development
- Relationship building
- Recruitment
- Coaching and mentoring
- Employee reviews
- Planning and Coordination
- Clerical Support
- Staff training/development
Timeline
Regional Area Manager
RBL FINSERVE LIMITED
02.2022 - 06.2022
Cluster Head
EQUITAS SMALL FINANCE BANK LIMITED
12.2015 - 01.2022
Personal Banker Sales
HDFC BANK LTD
06.2011 - 06.2014
Junior Officer
ICICI BANK LTD
07.2010 - 06.2011
Team Leader
HDFC BANK LTD
08.2009 - 07.2010
Sales Executive
ICICI BANK LTD
04.2006 - 08.2009
Bachelor of Arts -
GURU NANAK NATIONAL COLLEGE
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