Eelee Shaba
Wetherill Park,NSW
Summary
As a Crew Member at McDonald's, I gained valuable experience in a fast paced, customer focused environment. My primary responsibilities included delivering exceptional customer service, accurately processing orders, and maintaining a clean and organized workspace. I collaborated effectively with team members to ensure smooth operations during peak hours, demonstrating strong communication and teamwork skills. Additionally, I developed problem-solving abilities by addressing customer inquiries and resolving any issues that arose, contributing to a positive dining experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
McDonald's Restaurant
09.2023 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Customer Service
- Time Management
- Team Collaboration
- Adaptability
- problem solving
- creativity
Education
Mary Mackillop Catholic College
WakeleySkills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Order processing
- Team development
Certification
- Bronze Award
-Sr Judith sipple Certificate
-St josesph Certificate
Languages
English
Full Professional
Arabic
Professional Working
Spanish
Elementary
Timeline
Customer Service Representative
McDonald's Restaurant
09.2023 - Current
Mary Mackillop Catholic College
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