Eemaan Ahmed Ariz
Perth
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.Also hardworking and passionate job seeker with strong organisational skills eager to secure entry-level sales position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Christmas Team Member
City Beach
10.2024 - 02.2025
- Enhanced customer satisfaction by providing exceptional service and addressing inquiries in a timely manner.
- Assisted customers with product selection, offering personalized recommendations based on their preferences and needs.
- Worked flexible hours during peak times, including weekends, evenings, and holidays as required by the store''s schedule demands.
- Actively participated in seasonal events or activities organized within the store to create a festive atmosphere for customers.
Airport Services Agent
Island Aviation Services Limited Maldives
11.2019 - 02.2023
- Enhanced customer satisfaction by providing timely and accurate flight information.
- Maintained a safe and secure airport environment through vigilant monitoring of passenger activities.
- Assisted passengers with check-in procedures, ensuring a smooth and efficient process.
- Facilitated the boarding process by managing the flow of passengers onto aircrafts promptly and efficiently.
- Provided exceptional customer service to passengers requiring special assistance, including wheelchair users and unaccompanied minors.
- Managed conflict resolution among passengers, maintaining a calm and professional demeanor during difficult situations.
- Participated in emergency training exercises, enhancing preparedness for potential airport incidents.
- Responded swiftly to passenger inquiries, providing accurate information about schedules, fares, and travel policies.
- Supported airline crew members in pre-flight preparations, assisting with cabin preparation tasks as needed.
- Assisted in resolving ticketing issues by liaising between passengers and airlines'' central reservation systems effectively.
- Upheld high standards of professionalism while interacting with diverse groups of individuals from various cultural backgrounds.
- Participated in ongoing training programs to stay current on industry best practices in safety protocols and customer service techniques.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
Education
Bachelor Of Applied Science - Construction Management
Curtin University
Perth, WAHigher Education (Year 11-12) - Business
Villa International Highschool
Male’ Maldives 11.2019
Primary And Secondary School (Year 1-10) - Business
Kalaafaanu School
Male’ Maldives11.2017
Skills
- Exceptional communication
- First Aid Training
- Passenger Assistance
- Documentation accuracy
- Language Fluency
- Empathy and patience
- Strong multitasking
- Cross-cultural awareness
- Airport Security Regulations
- Initiative-taking
- Effective problem solving
- Superior customer service
- Time management expertise
- Excellent interpersonal skills
- Problem-Solving
- Microsoft Office
- Self Motivation
- Reliability
Certification
First Aid
Customer Service
Languages
English
Full Professional
Timeline
Christmas Team Member
City Beach
10.2024 - 02.2025
Airport Services Agent
Island Aviation Services Limited Maldives
11.2019 - 02.2023
Bachelor Of Applied Science - Construction Management
Curtin University
Higher Education (Year 11-12) - Business
Villa International Highschool
Primary And Secondary School (Year 1-10) - Business
Kalaafaanu School
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