Eesha Muhandiram
Melbourne,VIC
Summary
Experienced Cleaning Supervisor with background in overseeing both commercial and residential cleaning operations. Possess strong leadership skills, ability to manage team members effectively, and commitment to maintaining high standards of cleanliness. Known for implementing efficient cleaning protocols, ensuring customer satisfaction, and improving overall operational productivity. Demonstrated success in fostering a positive work environment and coaching staff on best practices in cleaning procedures.
Overview
1
1
year of professional experience
Work History
Cleaning Supervisor
Bayton Cleaning Services
Melbourne, VIC
01.2024 - Current
- Developed procedures for maintaining high standards of cleanliness in public spaces such as restrooms, lobbies, hallways.
- Established and enforced procedures and work standards, promoting team performance and safety.
- Supervised the use of chemicals, materials, and equipment for cleaning and maintenance purposes.
- Created weekly schedules for staff members to ensure proper coverage in all areas.
- Scheduled routine deep cleans for specific areas within the facility according to established guidelines.
- Delegated work to staff, setting priorities and goals.
- Explained goals and expectations required of trainees.
- Resolved customer complaints promptly and efficiently while ensuring a positive experience.
Housekeeping and Laundry Attendant
Arcare Aged Care
Keysborough, VIC
12.2023 - Current
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Assisted in laundry services including washing, drying, and folding linens.
- Communicated with customers about requests for additional supplies or cleaning services.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Attended to guest rooms by sweeping, mopping, and vacuuming.
- Inspected each room for cleanliness, utilizing checklist to meet company standards.
- Provided excellent customer service to ensure guest satisfaction levels were met.
Housekeeping Aide
Benetas Aged Care
Clarinda, VIC
05.2024 - 07.2024
- Interacted pleasantly with clients and guests when performing daily duties.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Communicated with customers about requests for additional supplies or cleaning services.
- Monitored common areas for cleanliness and safety.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Bachelor of Science - Logistics Management
Cinec Campus
Sri Lanka01-2023
Bachelor of Accounting - Accounting And Finance
Melbourne Polytechnic
Melbourne, VICSkills
- Safe cleaning with chemicals
- Deep cleaning
- Teamwork
- Customer-oriented
- Health and safety compliance
- Detail-oriented
- Residential cleaning
- Scheduling and planning
- Housekeeping
Availability
- Available on Monday,Thursday,Friday,Saturday.
- Available from the hours of 5.00 pm to 12.00 am on Sunday.
References
References available upon request.
Timeline
Housekeeping Aide
Benetas Aged Care
05.2024 - 07.2024
Cleaning Supervisor
Bayton Cleaning Services
01.2024 - Current
Housekeeping and Laundry Attendant
Arcare Aged Care
12.2023 - Current
Bachelor of Science - Logistics Management
Cinec Campus
Bachelor of Accounting - Accounting And Finance
Melbourne Polytechnic
Similar Profiles
THEJINDU RANASINGHETHEJINDU RANASINGHE
NA at Janiking cleaning serivices (Endeavour Foundation Business solutions - Thomastown)NA at Janiking cleaning serivices (Endeavour Foundation Business solutions - Thomastown)
QUENNIE HILLQUENNIE HILL
Cleaning Position at BAYTON CLEANING EMPLOYMENT CO PTY LTDCleaning Position at BAYTON CLEANING EMPLOYMENT CO PTY LTD
Jennifer Lorena MartinezJennifer Lorena Martinez
Account Manager at Bayton GroupAccount Manager at Bayton Group