Efe Kaan Ozmen
15 Fenland Street, Craigieburn 3064,VIC
Summary
I am a hard-working individual who is looking to get into the construction industry. I have a good sense of duty of care and follow OH&S requirements. I enjoy working under pressure and completing all the tasks. I have a can-do attitude and enjoy working in teams, but I am not reserved to working autonomously. I am looking for a career change and a new challenge.
Overview
13
13
years of professional experience
Work History
Risk and Security Officer 2IC
Westfield Shopping Centre
, Australia
01.2020 - Current
- 2IC to the security supervisor, managing a security team of 18 and supervising on the weekends.
- Providing high quality frontline customer service and support.
- Identify risks and issue resolution.
- Patrolling and incident reporting.
- Working within a team environment.
Business Owner
Jim’s Cleaning Franchise
01.2018 - 01.2020
- Establishing the business to a stage of generating profit.
- Responsible for all aspects of operations.
- Completing cleaning duties to the highest standards.
- Invoicing and Payroll.
- Acquiring and ensuring all relevant licensing and Insurances are up to date.
- Maintained all bookkeeping, marketing and delivery of service.
- Customer Service.
Security Officer/Market Relations Officer
Southern Cross Protection
, Australia
01.2015 - 01.2018
- Delivery of Security Services as per the scope requirements of the contract between Southern Cross Security & Plenary.
- Complete Market Relations Officer (MRO) duties.
- Assist management with the implementation of new policies & procedures catered specifically for the new Melbourne Market in Epping VIC.
- Ensure comprehensive Security and MRO service during allocated shifts with a highly focused customer service approach.
- To ensure all compliance processes & procedures are completed and maintained.
- Attending all Emergency Incidents & ensuring incidents or discrepancies are reported & addressed.
- First Aid duties & Fire Warden duties.
Security Officer
MSS Security
01.2013 - 01.2015
- Crowd control duties at a variety of events.
- Providing Security Services to a range of sites.
- Customer Service.
- Attending all incidents & ensuring incidents or discrepancies are reported & addressed.
- Patrols & First Aid duties.
Education
-
Skills
- Understanding of OH&S requirements
- Ability to follow instructions
- Communication and problem-solving skills
- Attention to detail
- Risk assessment
References
- Erkan Karasungur, Security Supervisor Westfield Plenty Valley, 0432 566 040
- Marwan Maroun, Investigations Manager, Southern Cross Protection, 0435 836 201
Timeline
Risk and Security Officer 2IC
Westfield Shopping Centre
01.2020 - Current
Business Owner
Jim’s Cleaning Franchise
01.2018 - 01.2020
Security Officer/Market Relations Officer
Southern Cross Protection
01.2015 - 01.2018
Security Officer
MSS Security
01.2013 - 01.2015
-
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