Compassionate Certified Nursing Assistant with over 10 years of experience in geriatric healthcare. Committed to delivering individualized patient care and enhancing healthcare processes. Proven ability to build rapport and communicate effectively in fast-paced environments. Strong work ethic and adaptability drive the pursuit of new challenges and continuous improvement.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Ramp and Baggage Agent
Dnata
Mascot, NSW
10.2024 - Current
Safely loading and unloading luggage from aircraft in accordance with safety regulations
Operated ground support equipment (GSE) including tugs and baggage conveyors to facilitate efficient luggage movement
Marshalling arriving and departing aircraft to and from gates using hand signals or wands
Performing mandatory safety checks, securing cargo holds and adhering to strict airport safety protocols
Cleared foreign object debris from tarmac to prevent potential incidents.
Manual lifting and arranging luggage, cargo and mail in aircraft cargo hold minimises space
Read bag tags and scanned items to confirm accurate loading of luggage onto designated flights
Reporting suspicious bags, adhering to safety protocols, and ensuring baggage is secure for flight
Handled luggage for connecting passengers to ensure smooth and timely transfers between flights
Assistant In Nursing
NSW Local Health District
Campbelltown And Camden Hospitals, NSW
01.2014 - 08.2026
Assisted registered and enrolled nurses with patient care tasks in a healthcare setting.
Patient Observations/ Perform Activities of Daily Living
Reported urgent changes in patients' condition or environment to nurse supervisor to ensure prompt intervention.
Responded to call lights, improved patient comfort and safety through adjustments to bed rails and equipment.
Assisted in the safe transport of patients within the healthcare facility.
Promoted adherence to safety protocols to ensure staff and patient well-being.
Provided informational resources to patients and families about treatments and care plans to support informed decision-making.
Housekeeping Supervisor
Silk Hospitality
Central Studio Hotel, NSW
08.2022 - 08.2023
Developed and implemented housekeeping standards to ensure cleanliness in guest rooms and common areas, promoting a welcoming environment.
Supervised team of housekeeping and janitorial workers to meet the highest quality of cleanliness and safety standards.
Conducted regular room inspections to verify compliance with housekeeping standards.
Trained and mentored all new personnel to maximize quality of service and performance.
Trained and mentored new staff on cleaning and safety protocols.
Scheduled housekeeping staff for specific shifts and room blocks based on their skills.
Increased employee performance through effective supervision and training.
Evaluated employee performance and developed improvement plans.
Investigated guest complaints and resolved issues, enhancing customer satisfaction and fostering trust.
Established and enforced safety protocols and guidelines for staff.
Adhered to safety protocols by enforcing proper equipment usage.
Education
Certificate III - Health Services Assistant
Macarthur Clinical School
Campbelltown, NSW
Bachelor of Nursing -
University of Western Sydney
Hawkesbury, NSW
Higher School certificate -
Robert Townson High School
Raby, NSW
Skills
Safety compliance
Attention to detail
Load balancing
Time management
Problem solving
Team collaboration
Team leadership
Ability to prioritize
Flexible schedule
Active listener
Stress management
Quick learner
Flexible schedule
Flexible schedule
Certification
Assistant In Nursing of the Year, 2018, Campbelltown and Camden Hospitals
Availability
Monday - Sunday (Anytime/ Any shift)
References
May Price, Registered Nurse / Rehabilitation Unit, Camden Hospital, 0418145834, may64price@gmail.com