Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Timeline
Generic

Ehsan Akbari

Vermont,VIC

Summary

With a proven track record at Arsan Tejarat Mofid, I excel in team leadership and strategic planning, enhancing business operations and customer satisfaction. Leveraging strong organizational skills and a knack for problem-solving, I've driven team success and efficiency, achieving significant improvements in service delivery and operational management.

Overview

2025
2025
years of professional experience

Work History

Retail Worker

IGA Supermarket
11.2024 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
  • Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
  • Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
  • Answered questions about store policies and addressed customer concerns.
  • Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
  • Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
  • Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively.
  • Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
  • Collaborated with team members to execute store promotions and sales events, driving revenue growth.
  • Improved overall efficiency through proactive restocking of product shelves during low-traffic periods.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Answered incoming calls and emails to provide product information, features and benefits.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Managed efficient cash register operations.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Developed strong rapport with customers and created positive impression of business.
  • Prioritized helping customers over completing other routine tasks in store.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Recommended complementary purchases to customers, increasing revenue.
  • Wrapped, boxed and weighed bakery department products.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Performed cash, card, and check transactions to complete customer purchases.

Car Sales Manager

Azim Khodro
  • Coordinated staff schedules efficiently to ensure adequate coverage during peak hours while minimizing labor costs when possible.
  • Managed inventory control effectively by closely monitoring stock levels, coordinating timely vehicle purchases, and maintaining organized lot displays.
  • Mentored new sales staff members, guiding them through company procedures and product knowledge training.
  • Implemented effective communication channels between departments, fostering teamwork and collaboration towards shared goals.

Ironworker Supervisor

Tejarat Hadid Amin
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
  • Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
  • Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
  • Answered questions about store policies and addressed customer concerns.
  • Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
  • Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
  • Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively.
  • Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
  • Collaborated with team members to execute store promotions and sales events, driving revenue growth.
  • Improved overall efficiency through proactive restocking of product shelves during low-traffic periods.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Answered incoming calls and emails to provide product information, features and benefits.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Managed efficient cash register operations.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Developed strong rapport with customers and created positive impression of business.
  • Prioritized helping customers over completing other routine tasks in store.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Recommended complementary purchases to customers, increasing revenue.
  • Wrapped, boxed and weighed bakery department products.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Manager

Arsan Tejarat Mofid
  • Managed budgets for various departmental initiatives.
  • Coordinated recruitment efforts to attract top talent.
  • Implemented training programs for enhanced employee skills.
  • Streamlined communication processes to foster transparency among departments.
  • Conducted performance evaluations to identify areas for employee growth.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Improved marketing to attract new customers and promote business.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Streamlined project delivery processes, significantly reducing time to market for new product launches.
  • Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
  • Organized professional development programs for staff, leading to improved performance and skill sets.
  • Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
  • Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
  • Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
  • Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
  • Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
  • Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
  • Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
  • Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
  • Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
  • Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
  • Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
  • Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
  • Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
  • Increased market share with strategic business development efforts, expanding into untapped markets.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Defined clear targets and objectives and communicated to other team members.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Developed detailed plans based on broad guidance and direction.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Launched quality assurance practices for each phase of development
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

Retail Sales Associate

Jambo
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Supported store leadership in implementing new merchandising strategies to improve product positioning.
  • Greeted customers and provided outstanding customer service.
  • Implemented feedback from customer surveys to enhance shopping experience.
  • Managed inventory to prevent stock shortages, ordering new items as necessary.
  • Conducted product demonstrations to highlight features and benefits, increasing customer interest.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
  • Streamlined checkout process, reducing wait times and improving customer satisfaction.
  • Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
  • Participated in periodic inventory counts to maintain accurate stock levels.
  • Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
  • Assisted in setting up promotional displays to attract customer attention and boost sales.
  • Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
  • Supported store management in planning and executing seasonal promotions and sales events.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Collaborated with team members to meet daily sales targets, contributing to overall store success.
  • Coordinated with stock team to expedite restocking of high-demand items.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.
  • Developed rapport with regular customers, fostering welcoming store atmosphere.
  • Monitored sales trends to advise on restocking, ensuring popular items were always available.
  • Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Used in-store system to locate inventory and place special orders for customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Prioritized helping customers over completing other routine tasks in store.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Recommended complementary purchases to customers, increasing revenue.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Wrapped, boxed and weighed bakery department products.
  • Performed cash, card, and check transactions to complete customer purchases.

Advertising Manager

Arsan Tejarat Mofid
  • Boosted brand awareness by creating and executing innovative marketing campaigns.
  • Oversaw budget allocation across various campaign components, ensuring maximum return on investment without overspending.
  • Conducted market research to inform data-driven decision-making in the development of targeted ad campaigns.
  • Developed contests and sweepstakes rules, contracts and revenue-generating strategies.
  • Collected performance data on each promotion to better plan future events.
  • Cultivated strategic partnerships within the industry, fostering mutually beneficial relationships that expanded reach.
  • Championed creative solutions that resonated with target audiences while adhering to brand guidelines.
  • Organized promotional events that generated buzz around products or services while driving consumer engagement.
  • Optimized media mix by continuously testing different channels, formats, and messaging based on performance insights.
  • Collaborated with sales teams to align advertising efforts with overall business objectives.
  • Maintained strong relationships with clients, ensuring satisfaction through regular communication and progress updates.
  • Managed cross-functional teams for efficient project completion and timely delivery of ad campaigns.
  • Developed campaigns, led design, and tracked results.
  • Developed advertising tactics and implemented new solutions for increased brand awareness.
  • Worked with marketing department to create targeted advertising strategies for key customer demographics.

Education

Master Of Accountancy - Accounting

Elmo Farhang
Iran
10.2012

Skills

  • Team management
  • Industry trends
  • Strong leadership
  • Deal closing
  • Test drives
  • Sales presentations
  • Data-driven decision making
  • Customer relationship management
  • Team development
  • Inventory control
  • Sales training
  • Customer needs assessment
  • Negotiation management
  • Price negotiation
  • Pricing strategy
  • Brand promotion
  • Sales coaching
  • Staff recruitment
  • Social media advertising
  • Warranties and service plans
  • Vehicle features
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • Team leadership
  • Team motivation
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Detail-oriented
  • Relationship building
  • Staff training and development
  • Goal setting and achievement
  • Team building
  • Task prioritization
  • Sales targeting
  • Sales operations
  • Rapport and relationship building
  • Business development and planning
  • Self motivation
  • Interpersonal skills
  • Client relations
  • Client relationship management
  • Sales processes
  • Analytical thinking
  • Operations management
  • Sales process
  • Goal setting
  • Appointment scheduling
  • Professionalism
  • Customer complaint resolution
  • Interpersonal communication
  • Analytical problem solver
  • Strategic planning
  • Solution selling
  • Sales strategy
  • Objection handling
  • Staff supervision
  • Time management abilities
  • Continuous improvement
  • Inventory management
  • Adaptability
  • Sales strategy development
  • Training development
  • Sales reporting
  • Sales coordination
  • Document management
  • B to B sales
  • Team recruiting and onboarding
  • Customer acquisition
  • Sales tracking
  • Client base retention
  • New hire onboarding
  • Marketing strategy development
  • Closing techniques
  • Data confidentiality
  • Operating procedures and policies
  • Professional demeanor
  • Employee retention
  • Presentation skills
  • Problem-solving aptitude
  • Sales projections

Accomplishments

  • Documented and resolved Issue which led to Results.
  • Achieved Result through effectively helping with Task.

Affiliations

  • Association for Computing Machinery
  • International Council of Nurses
  • Society of Women Engineers
  • International Association of Administrative Professionals
  • American Marketing Association
  • Toastmasters
  • American Institute of Certified Public Accountants
  • Rotary International
  • APICS – Association for Supply Chain Management
  • Association of Information Technology Professionals
  • American Society of Safety Professionals
  • Institute of Electrical and Electronics Engineers
  • Freemason
  • Lions Club
  • National Association of Social Workers
  • Jaycees
  • American Medical Informatics Association
  • Project Management Institute
  • Society of Human Resource Management

Languages

Persian
Native or Bilingual
English
Professional Working

Timeline

Retail Worker

IGA Supermarket
11.2024 - Current

Car Sales Manager

Azim Khodro

Ironworker Supervisor

Tejarat Hadid Amin

Manager

Arsan Tejarat Mofid

Retail Sales Associate

Jambo

Advertising Manager

Arsan Tejarat Mofid

Master Of Accountancy - Accounting

Elmo Farhang

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Ehsan Akbari