Ehsan Khelwaty
Campbelltown,SA
Summary
Proven track record in enhancing customer relations and team management demonstrated at One Culture Football. Skilled in multitasking and research, adept at fostering loyalty and exceeding service standards. Successfully implemented customer service policies at Agence De Parfum, boosting satisfaction.
Overview
6
6
years of professional experience
Work History
Assistant
One Culture Football
06.2018 - 03.2021
- Assisted manager in all aspects of business operations.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Fruiterer
Tony & Mark's
08.2021 - 07.2024
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used in-store system to locate inventory and place special orders for customers.
Libertine Perfumerie
Agence De Parfum
11.2022 - Current
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Processed customer service orders promptly to increase customer satisfaction.
- Responded to customer requests for products, services, and company information.
- Managed timely and effective replacement of damaged or missing products.
- Responded proactively and positively to rapid change.
- Investigated and resolved customer inquiries and complaints quickly.
Education
Bachelor of Health And Medical Science - Allied Health
University of Adelaide
Adelaide, SA12.2024
Skills
- Self-Directed
- Customer Relations
- Research
- Dependable and Responsible
- Team Management
- Teamwork and Collaboration
- Multitasking
Languages
Urdu
Native or Bilingual
Timeline
Libertine Perfumerie
Agence De Parfum
11.2022 - Current
Fruiterer
Tony & Mark's
08.2021 - 07.2024
Assistant
One Culture Football
06.2018 - 03.2021
Bachelor of Health And Medical Science - Allied Health
University of Adelaide
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