MS Power Suite
EHSAN ULLAH MALHI
Quality Assurance Manager
Mississauga,ON
Summary
Systematic Quality Assurance Manager with 10 years of food industry experience including diverse sectors like Frozen Bakery, Dairy, Retail, Fresh Produce, and Beverage. Proficiency in MS Power Automate and Power Apps implementation and comprehensive quality management. Successful at meeting long-term goals through high standards of daily production quality.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
3
3
Certificates
Work History
Quality Assurance Manager
Sargents Bakeries
Colyton, NSW Australia
04.2019 - Current
- Developed policies, plans, processes and procedures to assure compliance with HACCP based GFSI food safety systems like SQF and BRC as well as customer standards and country of origin and destination standard like FSANZ, USDA, FDA.
- Interpreted standards, legislations and specifications to produce safe quality product that are accurate and complies all label and specification claims.
- Conducted material, supplier and site risk assessments, process validation and verifications involving CCP (Critical Control Point) verifications.
- Maintained support programs involving training, calibration, pest control, foreign object control, Good Manufacturing Practices (GMP), Internal Audits, Product testing, environmental testing, label reviews, Sanitation program, Approved supplier program.
- Conducted internal audits and lead external supplier audits for more than 450 suppliers and contractors and coordinated 3rd party auditing.
- Investigated customer complaints and emerging trends in product issues and devise Corrective and preventative actions (CAPA) and verify effectiveness of CAPA.
- Devised and streamlined process controls using SPC (Statistical Process Control) methods.
- Liaise with engineering, manufacturing and corporate accounting teams to verify adherence to quality standards.
Quality Assurance Manager
Real Dairy Australia
Sydney, NSW Australia
10.2016 - 03.2019
- Implemented HACCP, SQF, BRC, YUM, CFMSR, ALDI, FSANZ, USDA and FDA Standards.
- Developed product specifications, visual standards and performed Bill of Material (BOM) audits.
- Made product inventory disposition decisions based on CCP verification and product testing results. Issued Certificates of Analysis for batch release.
- Conducted risk assessments, reviewed and authorized changes in process, procedures, work instructions, product specifications, product artworks and managed staff training.
- Investigated customer complaints, address root causes and raise process or supplier NCR’s and assign to relevant department Managers and implement CAPAs
- Supporting customers with product specification, export permits and shelf life extensions.
- Maintained Approved supplier program and authorized raw materials usage and supplier and material risk classifications.
- Conducted mock recalls and traceability exercises.
- Maintained support programs like foreign body control, glass & hard plastic control, pest control, calibration programs.
- Performed GMP audits, foreign body audits and internal audits on all support programs and conducted 2nd party audited to supplier sites and coordinated 3rd party Audits.
- Maintained retention samples of all products, glass breakages, metal detection or feign objects found in production areas
Technical Coordinator
Devondale Murray Goulburn Cooperative
Erskine Park, NSW
04.2015 - 09.2016
- Maintained HACCP, SQF and GMP
- Conducted GMP and Foreign object audits and assisted in external audits
- Coordinated internal product testing and verification activities involving antibiotic and microbiological testing.
- Calibrated testing equipment and conducted Milk composition testing in FOSS scanner, organoleptic and sedimentation testing
- Product positive release decisions in SAP to change product disposition status.
Quality Inspector
Coles
Eastern Creek, NSW
02.2014 - 03.2015
- Visited suppliers, DC and Coles stores for quality inspections and audits
- Collected evidence and made produce disposition decisions and organizing conditional approvals (CA) and managed supplier KPI.
- Investigated customer complaints and liaise with suppliers, buyers, product technologists and store managers for technical guidance and resolve product safety and supply chain issues.
- Developed, drafted, interpreted and implemented Quality Assurance procedures, policies and standards. Trained new staff, calibrated equipment and assured HACCP, GMP and OH&S are adhered.
Research and Development Assistant
Shezan International Ltd
Lahore
01.2012 - 01.2014
- Participated in product development of Tamarind Sauce, investigated darkening in Tomato Ketchup, Pulp separation in Mango Juice and CMC (Carboxy-Methyl-Cellulose) issues with product shelf life
- Collaborated with Production, Marketing, Sales, Quality and Engineering teams to develop new products and factory trails.
- Collaborated with vendors and suppliers to address product specific requirements and developed product specifications.
- Ensured product meets all regulatory requirements including labeling and claims.
Education
Bachelor of Science - Food Science and Technology
University of Sargodha
Pakistan 10.2008 - 09.2012
Skills
Quality Management Systems Auditing
HACCP
Six Sigma
ISO 22000
ISO 9001
Good Manufacturing Practices (GMP)
Corrective and Preventive Actions (CAPA)
Strategic Planning
Work Flow Automation
Staff training and development
Policy reinforcement
Software
Advanced MS Excel and Office
Oracle Fusion ERP
SAP
Certification
HACCP
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
HACCP
09-2020
Management Systems Auditing
10-2019
Quality Assurance Manager
Sargents Bakeries
04.2019 - Current
Food Legislation and Labelling
10-2018
Quality Assurance Manager
Real Dairy Australia
10.2016 - 03.2019
Technical Coordinator
Devondale Murray Goulburn Cooperative
04.2015 - 09.2016
Quality Inspector
Coles
02.2014 - 03.2015
Research and Development Assistant
Shezan International Ltd
01.2012 - 01.2014
Bachelor of Science - Food Science and Technology
University of Sargodha
10.2008 - 09.2012