Helen Joubran
Blackett
Summary
Highly skilled NDIS Support Worker with over 16 years of experience providing comprehensive care to individuals with disabilities. Expertise in personal care, promoting independence, and ensuring safe and supportive environments. Strong ability to build rapport, understand individual needs, and enhance quality of life.
Overview
55
55
years of professional experience
1
1
Certification
Work History
Allcare Disability Liverpool
-
08.2021 - Current
- Assisted with daily tasks including shopping, appointments, and engaging in community activities, ultimately fostering independence and social inclusion.
- Worked flexible hours across night, weekend, and holiday shifts.
- Preserved mental well-being by sharing experiences and serving as a comforting and supportive network.
- Maintaining accurate documentation of client progress and behaviours
Sales Manager | Bessemer Cookware
-
06.1975 - 04.2021
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Experienced in processing and taking orders, marketing, promotional marketing, sales, and coordinating the delivery of goods to ensure efficient customer service and business growth
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Support Worker | Cabramatta Community Centre
-
06.2000 - 09.2005
- Ensured client safety and well-being by monitoring health conditions, administering medications, and promptly communicating any changes to medical professionals.
- Fostered a secure and supportive environment for children, promoting their emotional and physical development.
- Delivered personalised emotional support, nutritional care, and behavioural guidance to enhance individuals’ overall quality of life.
- Kept accurate and comprehensive records of client progress, documenting interventions and outcomes to support effective care coordination.
- Assisted clients with attending appointments and engaging in community activities, ensuring access to essential services and social inclusion / social opportunities.
Nurse Assistant | Certified Nurse
-
05.1970 - 08.1976
- Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Recognised potential emergencies quickly, implementing appropriate interventions under the guidance of supervising nurses or physicians while awaiting further assistance from emergency response services if needed.
Education
Certificate III - Age Care
Tafe
Granville, NSW06-2005
Skills
- Relationship building
- Daily living support
- Clinical judgment
- Housekeeping tasks
- Health and safety awareness
- Emotional support
- Daily living assistance
- Active listening
- Behavioral support
- Patient monitoring
Certification
- Driver's License
- First Aid Certification
- CPR Certification
- Certificate III
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Allcare Disability Liverpool
-
08.2021 - Current
Support Worker | Cabramatta Community Centre
-
06.2000 - 09.2005
Sales Manager | Bessemer Cookware
-
06.1975 - 04.2021
Nurse Assistant | Certified Nurse
-
05.1970 - 08.1976
- Driver's License
- First Aid Certification
- CPR Certification
- Certificate III
Certificate III - Age Care
Tafe
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