Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic
Eileen Osborne

Eileen Osborne

Brisbane,QLD

Summary

Professional with strong expertise in deli operations and customer service. Proven ability to lead teams, ensuring efficient workflow and high-quality product presentation. Skilled in inventory management, food safety regulations, and staff training. Known for flexibility, reliability, and effective collaboration to achieve business goals. Some of these skills also ties into being a Swimming coach, while motivating and inspiring swimmers to reach peak performance and to make children feel safe in and around water.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Swim Coach

Sunnybank Sprinters
10.2018 - Current
  • Established a positive environment during practice sessions, nurturing a culture of respect, hard work, and dedication among swimmers.
  • Demonstrated all swimming strokes and observed athletes carefully to correct technique and form.
  • Developed strong relationships with swimmers and their families, creating open communication channels for feedback and goal setting.
  • Mentored beginner coaches on effective techniques for instructing swimmers at various skill levels.

Team Member

Coles Supermarket
10.2018 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Learned all required tasks quickly to maximize performance.

Delicatessen Manager

Coles Supermarket
04.2023 - 05.2025
  • Demonstrated adaptability during busy periods by managing multiple tasks simultaneously without sacrificing quality or customer service.
  • Conducted regular performance reviews for employees to maintain accountability for their responsibilities.
  • Collaborated with store management on promotions, specials, and marketing efforts to attract customers and drive revenue growth.
  • Provided excellent customer service by addressing inquiries promptly, resolving issues effectively, and offering personalized recommendations.

Education

High School Diploma -

Runcorn State School
QLD
11-2018

Certificate III - Hospitality

TAFE Queensland
QLD
11-2018

Certificate II - Business

Runcorn State High School
Brisbane, QLD
11-2018

Diploma - Business

Barrington College
Brisbane, QLD
10-2018

Certificate III - Sport And Recreation

The Learning Collabortive
Brisbane, QLD
08-2018

Skills

  • Swimming rules and regulations
  • Physical and endurance training
  • Strokes and styles demonstration
  • Motivational leadership style
  • Certification in CPR and first aid
  • Cleaning and sanitizing
  • Food safety
  • Proper food handling
  • Strong work ethic
  • Teamwork and collaboration

Certification

Responsible service of alcohol

Blue Card

First Aid and CPR



References

Tom Harris - 0417629119

Josephine Pettiona - 0456375007

Oli Booth - 0416113182

Royston Sundar - 0430320183

Timeline

Delicatessen Manager

Coles Supermarket
04.2023 - 05.2025

Swim Coach

Sunnybank Sprinters
10.2018 - Current

Team Member

Coles Supermarket
10.2018 - Current

High School Diploma -

Runcorn State School

Certificate III - Hospitality

TAFE Queensland

Certificate II - Business

Runcorn State High School

Diploma - Business

Barrington College

Certificate III - Sport And Recreation

The Learning Collabortive

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Eileen Osborne