Eileen Osborne
Brisbane,QLD
Summary
Professional with strong expertise in deli operations and customer service. Proven ability to lead teams, ensuring efficient workflow and high-quality product presentation. Skilled in inventory management, food safety regulations, and staff training. Known for flexibility, reliability, and effective collaboration to achieve business goals. Some of these skills also ties into being a Swimming coach, while motivating and inspiring swimmers to reach peak performance and to make children feel safe in and around water.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Swim Coach
Sunnybank Sprinters
10.2018 - Current
- Established a positive environment during practice sessions, nurturing a culture of respect, hard work, and dedication among swimmers.
- Demonstrated all swimming strokes and observed athletes carefully to correct technique and form.
- Developed strong relationships with swimmers and their families, creating open communication channels for feedback and goal setting.
- Mentored beginner coaches on effective techniques for instructing swimmers at various skill levels.
Team Member
Coles Supermarket
10.2018 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Learned all required tasks quickly to maximize performance.
Delicatessen Manager
Coles Supermarket
04.2023 - 05.2025
- Demonstrated adaptability during busy periods by managing multiple tasks simultaneously without sacrificing quality or customer service.
- Conducted regular performance reviews for employees to maintain accountability for their responsibilities.
- Collaborated with store management on promotions, specials, and marketing efforts to attract customers and drive revenue growth.
- Provided excellent customer service by addressing inquiries promptly, resolving issues effectively, and offering personalized recommendations.
Education
High School Diploma -
Runcorn State School
QLD11-2018
Certificate III - Hospitality
TAFE Queensland
QLD11-2018
Certificate II - Business
Runcorn State High School
Brisbane, QLD11-2018
Diploma - Business
Barrington College
Brisbane, QLD10-2018
Certificate III - Sport And Recreation
The Learning Collabortive
Brisbane, QLD08-2018
Skills
- Swimming rules and regulations
- Physical and endurance training
- Strokes and styles demonstration
- Motivational leadership style
- Certification in CPR and first aid
- Cleaning and sanitizing
- Food safety
- Proper food handling
- Strong work ethic
- Teamwork and collaboration
Certification
Responsible service of alcohol
Blue Card
First Aid and CPR
Timeline
Delicatessen Manager
Coles Supermarket
04.2023 - 05.2025
Swim Coach
Sunnybank Sprinters
10.2018 - Current
Team Member
Coles Supermarket
10.2018 - Current
High School Diploma -
Runcorn State School
Certificate III - Hospitality
TAFE Queensland
Certificate II - Business
Runcorn State High School
Diploma - Business
Barrington College
Certificate III - Sport And Recreation
The Learning Collabortive
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