Overview
Work History
Skills
Accomplishments
Certification
Timeline
Generic

Eileen Shabanzadeh

Riverhills,Queensland

Overview

12
12
years of professional experience
1
1
Certification

Work History

Senior Property Manager

Grow Group/Newstead Realty
08.2021 - Current
  • Managed a portfolio of 300 residential properties consisting of units and houses as well as responsible for increasing the rent roll by actively bringing in new business
  • Extensive knowledge of principles and practices of property management and of applicable federal, state, and local laws and regulations
  • Strong ability to negotiate, develop and prepare property contracts
  • Made recommendations for renewal and/or termination of Residential Tenancy agreements
  • Screening of rental applications, explaining terms of occupancy, preparation of lease agreements and solving residential disputes
  • Receipting of rent, processing maintenance invoices, owner payments, producing statements and bank reconciliation
  • Arranging maintenance and repairs to properties in a timely manner, economically and to an acceptable standard
  • Conducting open for inspections and showing prospective tenants through properties
  • Conduct and prepare property condition reports (Ingoing, Outgoing and Periodic)
  • Generate weekly/monthly property reports for management

Executive Assistant to Managing Directors

Innovation Real Estate
01.2020 - 08.2021
  • Managed the director’s calendar, scheduling property inspections, client meetings, and internal team briefings.
  • Responded to emails and calls on behalf of the directors, ensuring timely communication with clients, agents, and legal representatives.
  • Prepared property listings, sales brochures, and market reports with accuracy and attention to detail.
  • Conducted open for inspections and showing prospective tenants through properties
  • Maintained and updated CRM systems with client and property information to ensure seamless follow-up and reporting
  • Prepared comparative market analysis (CMA) reports for new listings.
  • Prepared listing agreements and property contracts
  • Liaised with solicitors, conveyancers, and mortgage brokers to coordinate settlement processes.
  • Receipting of deposits, processing/issuing marketing payments, disbursement of settlement funds, producing statements and bank reconciliation
  • Supported HR and recruitment activities including onboarding coordination and interview scheduling
  • Implemented filing systems and digital tools to improve workflow efficiency
  • Maintained office supplies, equipment, and property marketing collateral.

Executive Assistant to CEO

Smoke Alarm Solutions
01.2018 - 12.2019
  • Provide high-level administrative support to the CEO and leadership team of Australia's largest smoke alarm compliance company
  • Manage executive office operations, including complex calendar scheduling, workflow management, and corporate travel arrangements
  • Prepare board meeting agendas, take minutes, and distribute key action points to relevant stakeholders
  • Oversee financial administration, including MYOB data entry, invoice processing, and reconciliation of multiple corporate accounts and credit cards
  • Develop and deliver professional presentations and reports for internal and external stakeholders
  • Maintain confidential records and correspondence with utmost discretion and professionalism
  • Organised off-site retreats, and company events.

Executive Assistant & HR Administrator

LJ Hooker New Farm
04.2015 - 12.2017
  • Provided direct executive support to the Principal, managing diary scheduling, travel bookings, and office administration
  • Coordinated and executed board meetings, including agenda preparation, minute-taking, and follow-ups
  • Led HR functions, including drafting policies, managing recruitment, onboarding new employees, and implementing HR software solutions
  • Organized corporate events, team functions, and client networking sessions

Department Manager

LJ Hooker New Farm
05.2014 - 04.2015
  • Managed a team of 11 staff, including Property Managers, Business Development Managers, and administrative personnel
  • Set and monitored KPI performance targets to drive team efficiency and client satisfaction
  • Conducted training programs for new and existing employees
  • Handled financial operations, including trust accounting and financial reporting

Senior Property Manager & Business Development

LJ Hooker New Farm
04.2013 - 05.2014
  • Managed a portfolio of 300 residential properties while actively growing the business through new client acquisitions
  • Negotiated and prepared property contracts while ensuring compliance with industry regulations
  • Oversaw rental applications, lease agreements, and property maintenance

Skills

  • Vendor management
  • Tenant relations
  • Portfolio oversight
  • Asset management
  • Lease administration
  • Lease management
  • Rent collection
  • Maintenance coordination
  • Customer service
  • Property management experience
  • Background in property management

Accomplishments

  • Supervised team of [Number] staff members.
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.

Certification

  • CPM - Certified Property Manager

Timeline

Senior Property Manager

Grow Group/Newstead Realty
08.2021 - Current

Executive Assistant to Managing Directors

Innovation Real Estate
01.2020 - 08.2021

Executive Assistant to CEO

Smoke Alarm Solutions
01.2018 - 12.2019

Executive Assistant & HR Administrator

LJ Hooker New Farm
04.2015 - 12.2017

Department Manager

LJ Hooker New Farm
05.2014 - 04.2015

Senior Property Manager & Business Development

LJ Hooker New Farm
04.2013 - 05.2014

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Eileen Shabanzadeh