Eileen Yip

Work History

CloudRetail Pty Limited

11.2023 - Current

Developed and implemented comprehensive business strategies to achieve long-term organizational objectives
Led cross-functional projects from inception to completion, ensuring alignment with business goals and timelines
Optimized financial performance through strategic cost management and revenue growth initiatives
Cultivated a high-performing team through effective leadership, mentoring, and talent development
Designed and executed sales and marketing strategies to expand customer base and drive business growth
Managed end-to-end recruitment and human resources processes to attract and retain top talent
Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.

Solution Duck Limited

02.2021 - 03.2023

Drove overall company growth and strategic business development
Established and grew team from ground zero to a robust team of 8 professionals
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Strategically planned and executed international expansion across Singapore, Malaysia, and Australia
Formulated policies and procedures to streamline operations.
Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Promoted twice during my tenure.

Hang Seng Bank (Part of HSBC Group)

10.2017 - 12.2018

Spearheaded end-to-end recruitment for Commercial Banking, managing a complex and competitive hiring landscape. Worked with around 150 openings consistently.
Developed and implemented strategic recruitment methodologies to attract top-tier talent in the financial services sector.
Collaborated extensively with Hiring Managers, HR Business Partners, and HR Advisors to identify and address critical talent needs.
Designed comprehensive recruitment strategies, including targeted sourcing approaches and competitive offer packages.
Managed high-profile recruitment events, including specialized recruitment talks and comprehensive trainee program recruitment days.
Conducted in-depth analysis of recruitment metrics and prepared detailed vacancy reports for senior management review.
Played a key role in streamlining recruitment processes, enhancing candidate experience, and improving overall hiring efficiency.
Advised senior leadership on innovative talent acquisition strategies and market compensation trends.

Pedder Group Limited

05.2014 - 10.2017

Responsible for end-to-end recruitment for corporate office as well as supported store recruitment in HK, China and Taiwan
Managed seasonal temporary sales assistants recruitment projects as well as recruitment fairs projects
Identified the most efficient and effective channel in both active and passive sourcing of candidates, not limited to LinkedIn, online job boards as well as recruitment agencies
Monitored recruitment expenses for all regions and consolidated monthly report for review
Prepared weekly and monthly vacancy reports for review
Responsible for onboarding procedures, including contract preparation, workstation setup as well as
Handled expatriate relocation arrangement, including visa application, logistics and housing arrangement
Conducted new staff orientation
Ensured all activities such as promotion, salary adjustments, transfer, resignation & termination were executed in accordance with the company policies
Administered various benefits schemes to ensure staff can enjoy the benefits
Provided advice to line managers on staffing issues, performance management, compensation and benefits issues
Assisted HR Manger in rolling out talent management initiatives
Engaged in the revamping of career website and developing an in-house applicant tracking system
Promoted twice during my tenure

TOMY (Hong Kong) Limited

Assisted in handling full spectrum of HR&ADM functions, including Recruitment, Compensation & Benefits, and Employee Relations
Identified talent needs of the recruiting departments through inter-departmental communications
Organized staff activities to enhance communications among colleagues
Negotiated with the insurance broker to minimize price & maximize benefit scopes for both Hong Kong & Vietnam offices
Prepared and consolidated HR activities reports and materials to facilitate daily operations and management decisions
Handled travel arrangement and visa applications for colleagues
Substituted the Receptionist while she was on leave
Worked occasionally at Dongguan office to assist in the operations in China