A dedicated, passionate & confident sales associate with outstanding customer service skills and relationship-building strengths. Dedicated in providing excellent service in store while delivering sales strategies and meeting store targets.
Overview
5
5
years of professional experience
Work History
Retail Sales Consultant
Aesop
08.2024 - Current
Enhanced customer loyalty by offering tailored solutions that met individual needs within skincare and beauty products.
Maximized sales revenue through personalized recommendations and upselling techniques.
Boosted customer satisfaction by providing exceptional service and product knowledge.
Career Break
Travelling South East Asia
04.2024 - 08.2024
Achieved my PADI Advanced Open Water Diving qualification, diving to 30 metres.
Established Assistant Buyer - Womenswear
ASOS
10.2022 - 03.2024
Working on the ASOS LUXE sub-brand on ASOS DESIGN Womenswear.
Negotiating cost prices to maintain margin targets, contributing to trade and sales meetings, trend reports, and working with the studio teams on branded focus shoots.
Liaising with suppliers and building strong relationships.
Assistant Buyer - Menswear
Next
09.2021 - 10.2022
Responsible for my own product area, Menswear Shorts, while also buying Mens Leather Jackets for AW22.
Managing the Brand Strategy, Sourcing and Supplier Strategy for SS23.
Trainee Buyer
NEXT
07.2020 - 09.2021
Working on the Menswear, Jackets and Shorts team while taking part in their 12-18 month Trainee Programme.
Within 6-8 months I took full responsibility for my own sub-group for SS22, from fabric sourcing & product development to hitting margin targets & sign-off.
Resort Representative
Hotelplan UK Ltd
11.2019 - 03.2020
Responsible for the day-to-day guest experience and guest operations to enhance their holidays.
Working within a team to tackle all logistical and operational issues for the week, while also working hard to meet weekly sales targets.
Education
Master of Arts (MA) 2:1 - History and History of Art
University of Glasgow
North Berwick High School
Introduction to Fashion Buying & Merchandising -
University of The Arts
Skills
Communication
Product recommendations
Organisation
Upselling strategies
Creative
Team Work
Negotiating
Presenting
Competitor analysis
Team Player
Trend Awareness
Sales analysis
Timeline
Retail Sales Consultant
Aesop
08.2024 - Current
Career Break
Travelling South East Asia
04.2024 - 08.2024
Established Assistant Buyer - Womenswear
ASOS
10.2022 - 03.2024
Assistant Buyer - Menswear
Next
09.2021 - 10.2022
Trainee Buyer
NEXT
07.2020 - 09.2021
Resort Representative
Hotelplan UK Ltd
11.2019 - 03.2020
Introduction to Fashion Buying & Merchandising -
University of The Arts
Master of Arts (MA) 2:1 - History and History of Art