I am deeply passionate about my work, consistently delivering high-quality results. My strong communication skills enable me to excel in team settings, while my commitment to confidentiality is unwavering.
Overview
5
5
years of professional experience
Work History
Gatekeeper
Connect Resources
11.2023 - Current
Established a welcoming atmosphere for all visitors and colleagues
Maintained a safe environment through regular inspection of entry points and reporting potential hazards.
Facilitated smooth traffic flow.
Developed strong communication skills while engaging with different people face to face and through two way radio.
Tracked loads and trucks coming into site daily.
Community Care Assistant
North west care
02.2022 - 08.2023
In my role as a Community Care Assistant at North West Care, I made a significant impact on the lives of service users with dementia by meticulously planning and executing tailored, meaningful activities that enriched their daily experiences
My dedication to enhancing their quality of life was evident as I worked diligently to preserve their independence, offering essential support with daily living tasks such as personal care and mobility assistance
Additionally, I addressed chronic loneliness by providing personalized companionship, characterized by active listening and the sharing of hobbies, which went a long way in alleviating the emotional burdens of those in my care
I also took on the responsibility of administering oral and topical medications with precision and strict adherence to medical directives from healthcare professionals
Empowering clients to actively participate in cooking and cleaning activities not only promoted their physical health but also instilled a sense of ownership over their well-being
In emergency situations, I demonstrated swift and responsible action, delivering first aid and promptly contacting emergency services when required
My commitment to service extended to the preparation and serving of nutritious meals, taking into account individual dietary needs and preferences
My ability to build meaningful rapport with service users, regardless of their conditions, was a cornerstone of my approach
I ensured the comfort and well-being of bed-bound patients by diligently implementing regular position changes to prevent pressure sores
Monitoring and promptly reporting any changes in physical and emotional well-being were integral parts of my responsibilities, contributing significantly to improved outcomes for the service users I cared for
I maintained meticulous records of daily care activities, utilizing Access Workspace for Care to ensure accuracy and efficiency in documentation.
Care Assistant
MPA Recruitment
09.2021 - 09.2022
During my tenure as a Care Assistant at MPA Recruitment, I played a pivotal role in ensuring the wellbeing and comfort of clients
I assisted with all aspects of personal care, placing paramount importance on preserving their dignity and ensuring their utmost comfort
My commitment to delivering high-quality care was reflected in my ability to successfully achieve care plan objectives for clients with disabilities, tailored to their unique needs and preferences
My exceptional communication and interpersonal skills were instrumental in building strong, positive relationships with clients, leading to exceptional satisfaction ratings
This rapport was vital in creating a supportive and trusting environment for those in my care
Additionally, I diligently monitored the physical and emotional well-being of individuals, promptly reporting any changes and providing valuable suggestions for adjustments to their care plans to enhance their overall quality of life
Safety was a top priority in both client homes and care environments, where I consistently maintained optimal safety standards
I proactively focused on risk reduction, health promotion, and hygiene, ensuring that clients felt secure and well-cared for
Furthermore, I demonstrated proficiency in safe handling techniques, successfully positioning, lifting, and transferring patients from their beds to wheelchairs when necessary
I took pride in enhancing the lives of patients by engaging them in fulfilling and meaningful activities, promoting community access whenever possible
Beyond personal care, I upheld impeccable standards of cleanliness and tidiness in patient environments, adhering to stringent hygiene protocols to create a healthy and comfortable living space for those under my care.
Care Assistant
Knockmoyle lodge
07.2020 - 03.2022
In my role as a Care Assistant at Knockmoyle Lodge, my dedication to providing exceptional care was unwavering
I assisted clients in all aspects of personal care, emphasizing the preservation of their comfort and dignity
Beyond this, I meticulously documented care procedures, hospital actions, and patient activities to maintain up-to-date and accurate client records, ensuring that our care was precise and tailored to individual needs
Safety was paramount in client homes and care environments, where I consistently upheld optimal standards
I prioritized risk reduction, health promotion, and impeccable hygiene to create a secure and hygienic atmosphere for clients
To stay at the forefront of the latest care practices, I actively engaged in regular meetings and sought out training opportunities, ensuring my knowledge was always up-to-date
My approach to care extended beyond the physical
I encouraged clients in their day-to-day activities while fostering independence and self-belief, recognizing the importance of psychological well-being
Upholding strict confidentiality and compliance standards was second nature, contributing to optimized patient care and ensuring the trust and privacy of those I served
I maintained consistently high levels of client satisfaction by providing tailored, personalized care that met individual needs effectively
Regularly monitoring client health conditions, I promptly reported any immediate issues to the manager, enabling swift responses and adjustments to care plans
My proficiency in safe handling techniques was evident in my successful positioning, lifting, and transferring of patients from their beds to wheelchairs when required
Additionally, I maintained stringent hygiene standards by meticulously cleaning and clearing patient rooms in accordance with ward protocols, creating a clean and comfortable environment that promoted well-being.
Waitress
The Diamond
11.2019 - 03.2020
In my role as a Waitress at The Diamond, I approached my responsibilities with professionalism and a commitment to excellence
I served meals and beverages with skill and finesse, upholding impeccable presentation and quality standards to ensure an outstanding dining experience for our patrons
Efficient communication was a cornerstone of our front-of-house operations, and I consistently liaised with kitchen and bar staff to maintain seamless service
This collaboration helped minimize potential service delays, ensuring that our guests received prompt and attentive service
I took pride in maintaining a clean and organized dining environment, regularly clearing tables of dirty dishes and used glassware, while also diligently wiping down surfaces
This attention to detail contributed to the overall appeal of the establishment and enhanced the comfort of our guests
Creating a warm and welcoming atmosphere was a priority, as it encouraged positive guest experiences and extended their visits, ultimately increasing profitability for the establishment
During meals, I routinely checked in with customers to ensure their orders were received correctly and met their expectations, demonstrating a commitment to guest satisfaction
Furthermore, I upheld hygiene standards by thoroughly cleaning dining areas, waiting areas, and bathrooms, ensuring that guest comfort and cleanliness were consistently maintained
My dedication to these tasks was a testament to my commitment to providing an enjoyable and memorable dining experience for all our patrons.