Eimear O'Grady

● Waitressing at functions such as weddings, communions, conferences, Christmas parties etc.

● Experience in both formal and informal waiting settings (restaurant and bar food).

● Bar experience at both weddings and day to day.

• Experience with cash registers and credit card machines.
• Greeted customers, provided advice when required and resolved issues that arose.

• Assisted customers locate products and advised on alternative products when required.
• Assisted customers with prompt and polite support in-person and over the phone.
• Established rapport with customers using active listening and interpersonal skills.
• Received incoming supplies and stocked in correct locations.
• Answered telephones and provided information about order status, store hours and pharmacy procedures.

● Liaised with customers in person and by phone regarding various product lines and upselling.

● Cash handling and cashier work.

● Pricing products, wrapping skills and assisting with shop displays.

● Suggesting other products and enhancing their retail experience.

• Established rapport with customers using active listening and interpersonal skills.