Eimer Fitzgerald

Kareela Hutte is a premium, fine ("fun) dining experience in Thredbo Ski resort, Australia.

• Mastered knowledge of menu offerings and wine pairings, including decantation.
• Providing exceptional service to high-profile clientele, resulting in word-of-mouth referrals.
• Strong multitasking skills through managing multiple tables simultaneously without compromising service quality.
• Collecting and unloading stock from snow-cats.

Salt and Spencer is a busy seaside cafe and restaurant within Mollymook Golf Club.

• Strong barista skills.
• Maximized table turnover through managing reservations.
• Developed strong rapport with regular customers through genuine hospitality.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Performed opening and closing duties, ensuring dining areas were prepared for seamless service transitions.

Scratchley's is a premium seafood restaurant on the waterfront in Newcastle, NSW.

• Provided high-quality customer service in a 500 cover restaurant.
• Skillfully served private functions, VIP guests and large parties.
• Memorised daily specials, worked with a rotating local menu.
• Worked a flexible schedule including nights, split shifts and weekends.

Kareela Hutte is a premium alpine restaurant in Thredbo, NSW.

• Worked within a highly-motivated team providing exceptional customer service to vacationers and VIPs.
• Worked comfortably serving a Du Jour menu, with strong upselling skills on food and wine.
• Successfully worked large VIP events, such as Thredbo's 'Rainbow Mountain' function.

Mandurama Pub is a rural hotel, bar and restaurant in NSW.

• Efficiently managed the bar, adjoining restaurant, and on-site accommodation alone during the day.
• Opened and closed the venue each day, including till balancing.
• Coordinated event planning and managed logistics for successful private dining experiences.
• Fostered excellent relationships with locals to ensure repeat business.

The Tattersall Hotel is a rural pub and accommodation venue in Blayney, NSW.

• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Served high customer volumes during special events, nights, and weekends.
• Simultaneously managed the pub, accommodation and on-site bottleshop.

Grill is a high quality steak restaurant in Leeds.

• Warmly welcomed guests, took telephone reservations and promoted excellent service.
• Maintained thorough menu knowledge to answer questions regarding item sourcing, ingredients and cooking methods.
• Excellent wine knowledge including parings, mastered upselling.
• Professionally managed a 5-10 table section during busy periods.
• Provided personal dining service when required, including taking guests through premium steak and wine-tasting courses.

Terrace bar is a bar and restaurant on Leeds University Campus.

• Excellent cocktail knowledge.
• Experience making coffees to barista standards.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Delivered food to customers at bar and tables.
• Restocked glassware, cleaned tables and organized supplies to meet demanding customer turnover during peak times.

Winkers is a popular Nightclub in Gerrards Cross.

• Worked long unsociable hours with enthusiasm.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Crafted special drink and cocktail menu items for seasonal offerings.
• Served high customer volumes during special events, nights, and weekends.
• Replaced empty kegs and kept drink stations well-stocked to keep service flowing smoothly.