Proven leader with extensive experience in hospitality and customer service, notably at Risk Bar. Excelled in team coordination and cash management, enhancing operational efficiency and customer satisfaction. Demonstrated expertise in safe serving practices and an outgoing personality, contributing to an 8% improvement in client conditions at Total Care. Skilled in multitasking and prioritization, consistently achieving and surpassing sales targets.
• Assist an average of 3 patients per week with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restriction.
• Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash.
• Maintained knowledge of bar and menu options to prepare drinks and make the best recommendations.
• Trained new bartenders on drink preparation and upselling techniques.
• Maintained accuracy while handling payments, giving change and printing receipts for customers.
Teamwork and Professionalism
Cash Handling and Management