EJOE LAM
Newcastle,NSW
Summary
I am currently a first-year student at the University of Newcastle studying a Bachelor of Information Technology. I have experience as a mortgage broker and loan writer, developing the soft skills necessary for many administrative tasks. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. I am motivated with strong work ethic and perform well effectively in independent or team environments.
During 2022 to 2023 I was able to spend 1 year in Japan and across Asia travelling and learning and now looking to further my career path.
Overview
6
6
years of professional experience
1
1
Certification
Work History
ADMINISTRATIVE ASSISTANT
WHITEHAVEN COAL
11.2023 - 01.2024
- Cooperating with other team members and holding discussions on how to proceed in the most efficient way possible in an empathetic and patient manner
- Proofread any prepared memos, documents and contracts, ensuring error-free correspondence to professionally represent the company.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
ADMINISTRATIVE ASSISTANT
LIFEWITHOUT BARRIERS
11.2023 - 12.2023
- Assisting with calls and contact with relevant personnel to complete given task
- Representing the company in serious but patient manner when dealing with sensitive information
- Collaborating with senior staff and others to create ideas and solutions, promoting teamwork.
- Collaborated on special projects with senior staff as assigned by leadership, contributing research findings and create ideas and solutions as needed for success.
MORTGAGE BROKER AND LOAN WRITER
JJACCOUNTINGANDFINANCE
09.2018 - 05.2022
- Maintained knowledge of all mortgage products and services, and identified sales opportunities based on client questions and needs
- Evaluated client financial statements and history, including tax returns and payslips
- Verified borrowers' income and credit information accuracy
- Analyze clients' financial situation and research appropriate loan solutions and providers
- Prepared clients' applications for loan processing and explained all legal aspects of loan, including payment terms and conditions
- Ensured regulatory compliance of state financial laws in all documenting, reporting, and loan application
- Collaborated and maintained business relations with banks and independent lending parties
- Originate loans to distribute to lending authorities
- Back up important data on remote cloud storage
- Promote, grow, and preserve networking and referral systems to ensure return client.
Kitchenhand and Waiter
Diggers Club Secret Garden
02.2018 - 09.2018
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
Bachelor of Information Technology - Information Technology
University of Newcastle
Newcastle, NSW01.2026
Certificate IV Information Technology (Networking) -
Tafe NSW
Newcastle, NSW01.2025
High School Certificate -
Kotara High School
Newcastle, NSW01.2014
Skills
- Project management
- Microsoft office suites
- Customer service
- Systematic reviews
- Collaboration
- Ethics applications and regulatory compliance
- Financial planning and data analysis
- Interpersonal communication
- Administrative skills
- Sales and marketing
- Willingness to learn
- Love for learning and improvement
Additional Information
- Taken up reading books with topics regarding another perspective to life and expanding my knowledge.
- Have always been fascinated by languages and trying to learn mandarin as it is part of my own culture.
- Have picked up Golf as my new go to sport of choice,
- Spent from 2022 to 2023 overseas going around Asia and experiencing a once in a lifetime trip. Learning and seeing other cultures that I have never experienced.
References
- Dominic Ritter, 0491 131 463, HR Administration at WhiteHaven Coal
- Brenda Xiao, 02 9586 0459, Director at JJ Accounting and Finance
- Jimmy Tai, 0437 333 328, Director at Diggers Club Secret Garden
Certification
- HLTAID011 Provide first aid
- HLTAID010 Provide basic emergency life support
- HLTAID009 Provide cardiopulmonary resuscitation
- Working with children check
- Police check
- Currently preparing for Microsoft MO-201 certification
Languages
Chinese (Cantonese)
Professional Working
Chinese (Mandarin)
Elementary
Timeline
ADMINISTRATIVE ASSISTANT
WHITEHAVEN COAL
11.2023 - 01.2024
ADMINISTRATIVE ASSISTANT
LIFEWITHOUT BARRIERS
11.2023 - 12.2023
MORTGAGE BROKER AND LOAN WRITER
JJACCOUNTINGANDFINANCE
09.2018 - 05.2022
Kitchenhand and Waiter
Diggers Club Secret Garden
02.2018 - 09.2018
Bachelor of Information Technology - Information Technology
University of Newcastle
Certificate IV Information Technology (Networking) -
Tafe NSW
High School Certificate -
Kotara High School
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