EJOE LAM
Newcastle,NSW
Summary
I am currently a first-year student at the University of Newcastle studying a Bachelor of Information Technology. I have experience as a mortgage broker and loan writer, developing the soft skills necessary for many administrative tasks. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. I am motivated with strong work ethic and perform well effectively in independent or team environments.
During 2022 to 2023 I was able to spend 1 year in Japan and across Asia travelling and learning and now looking to further my career path.
Overview
6
6
years of professional experience
1
1
Certification
Work History
ADMINISTRATIVE ASSISTANT
WHITEHAVEN COAL
NEWCASTLE
11.2023 - 01.2024
- Cooperating with other team members and holding discussions on how to proceed in the most efficient way possible in an empathetic and patient manner
- Proofread any prepared memos, documents and contracts, ensuring error-free correspondence to professionally represent the company.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
ADMINISTRATIVE ASSISTANT
LIFEWITHOUT BARRIERS
Newcastle
11.2023 - 12.2023
- Assisting with calls and contact with relevant personnel to complete given task
- Representing the company in serious but patient manner when dealing with sensitive information
- Collaborating with senior staff and others to create ideas and solutions, promoting teamwork.
- Collaborated on special projects with senior staff as assigned by leadership, contributing research findings and create ideas and solutions as needed for success.
MORTGAGE BROKER AND LOAN WRITER
JJACCOUNTINGANDFINANCE
Sydney
09.2018 - 05.2022
- Maintained knowledge of all mortgage products and services, and identified sales opportunities based on client questions and needs
- Evaluated client financial statements and history, including tax returns and payslips
- Verified borrowers' income and credit information accuracy
- Analyze clients' financial situation and research appropriate loan solutions and providers
- Prepared clients' applications for loan processing and explained all legal aspects of loan, including payment terms and conditions
- Ensured regulatory compliance of state financial laws in all documenting, reporting, and loan application
- Collaborated and maintained business relations with banks and independent lending parties
- Originate loans to distribute to lending authorities
- Back up important data on remote cloud storage
- Promote, grow, and preserve networking and referral systems to ensure return client.
Kitchenhand and Waiter
Diggers Club Secret Garden
02.2018 - 09.2018
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
Bachelor of Information Technology - Information Technology
University of Newcastle
Newcastle, NSW01.2026
Certificate IV Information Technology (Networking) -
Tafe NSW
Newcastle, NSW01.2025
High School Certificate -
Kotara High School
Newcastle, NSW01.2014
Skills
- Project management
- Microsoft office suites
- Customer service
- Systematic reviews
- Collaboration
- Ethics applications and regulatory compliance
- Financial planning and data analysis
- Interpersonal communication
- Administrative skills
- Sales and marketing
- Willingness to learn
- Love for learning and improvement
Additional Information
- Taken up reading books with topics regarding another perspective to life and expanding my knowledge.
- Have always been fascinated by languages and trying to learn mandarin as it is part of my own culture.
- Have picked up Golf as my new go to sport of choice,
- Spent from 2022 to 2023 overseas going around Asia and experiencing a once in a lifetime trip. Learning and seeing other cultures that I have never experienced.
References
- Dominic Ritter, 0491 131 463, HR Administration at WhiteHaven Coal
- Brenda Xiao, 02 9586 0459, Director at JJ Accounting and Finance
- Jimmy Tai, 0437 333 328, Director at Diggers Club Secret Garden
Certification
- HLTAID011 Provide first aid
- HLTAID010 Provide basic emergency life support
- HLTAID009 Provide cardiopulmonary resuscitation
- Working with children check
- Police check
- Currently preparing for Microsoft MO-201 certification
Languages
Chinese (Cantonese)
Professional Working
Chinese (Mandarin)
Elementary
Timeline
ADMINISTRATIVE ASSISTANT
WHITEHAVEN COAL
11.2023 - 01.2024
ADMINISTRATIVE ASSISTANT
LIFEWITHOUT BARRIERS
11.2023 - 12.2023
MORTGAGE BROKER AND LOAN WRITER
JJACCOUNTINGANDFINANCE
09.2018 - 05.2022
Kitchenhand and Waiter
Diggers Club Secret Garden
02.2018 - 09.2018
Bachelor of Information Technology - Information Technology
University of Newcastle
Certificate IV Information Technology (Networking) -
Tafe NSW
High School Certificate -
Kotara High School