Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ekangi Costa

Student
Vista,SA

Summary

Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Hard-working and passionate jobseeker with strong organizational skills eager to secure entry-level position of any IT based company. Ready to help team achieve company goals.

I possess the invaluable skills of working effectively under pressure and maintaining superior time management. Coupled with the enthusiasm for learning and inherent self-motivation, thrive in dynamic environments. The adaptability and flexibility enable to navigate diverse situations seamlessly. Throughout the academic journey, consistently demonstrated the dedication as a team player, actively participating in various events and activities.

Overview

2
2
years of professional experience

Work History

Commercial Cleaner

Quayclean
06.2023 - Current
  • Promoted team collaboration and improved morale with open communication, problem-solving skills, and mentoring junior staff members.
  • Completed challenging assignments within tight deadlines, ensuring minimal disruption to clients'' operations during special projects.
  • Boosted operational efficiency with proper maintenance of equipment inventory levels and timely reporting of supply shortages or damages to supervisors.
  • Streamlined daily tasks for increased efficiency by implementing systematic approach to routine cleaning procedures.
  • Collaborated effectively with colleagues on large-scale projects requiring coordinated efforts to achieve desired outcomes within specified timeframes.
  • Safeguarded clients'' property and privacy by following strict security protocols during cleaning assignments in sensitive areas.
  • Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
  • Reduced customer complaints by thoroughly training new team members on commercial cleaning best practices and safety guidelines.
  • Maintained clean, neat, and professional entrances.

Commercial Cleaner

Servicing SA Cleaning And Maintenance
02.2023 - 02.2024
  • Promoted team collaboration and improved morale with open communication, problem-solving skills, and mentoring junior staff members.
  • Completed challenging assignments within tight deadlines, ensuring minimal disruption to clients'' operations during special projects.
  • Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
  • Safeguarded clients'' property and privacy by following strict security protocols during cleaning assignments in sensitive areas.
  • Reduced customer complaints by thoroughly training new team members on commercial cleaning best practices and safety guidelines.

Receptionist

Ceylon Caters
Adelaide, SA
04.2023 - 08.2023
  • Facilitated clear communication between staff members by distributing memos and announcements in timely manner.
  • Increased customer retention rates through exceptional communication skills and problem-solving abilities.
  • Played instrumental role in maintaining clean work environment by coordinating office maintenance and cleaning schedules.
  • Assisted in onboarding of new employees by preparing orientation materials and providing guidance on company policies.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.

Crew Member

KFC
08.2022 - 01.2023
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Played a key role in successful store audits by maintaining compliance with health department regulations and company guidelines for cleanliness standards.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout day.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.

Education

Bachelor's of Information Technology - Information Technology

Flinders University
Bedford Park, SA
04.2001 -

Bachelor of Computing - Information Technology

York Graduate Campus
Kelaniya, Sri Lanka
04.2001 -

Diploma - Information Technology

Esoft Metro Campus
Gampaha, Sri Lanka
04.2001 -

Diploma - English

Esoft Metro Campus
Gampaha, Sri Lanka
04.2001 -

Ordinary Level Exam -

Rathnavali Balika Vidyalaya
Gampaha, Sri Lanka
04.2001 -

Skills

IT Skills

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Timeline

Commercial Cleaner

Quayclean
06.2023 - Current

Receptionist

Ceylon Caters
04.2023 - 08.2023

Commercial Cleaner

Servicing SA Cleaning And Maintenance
02.2023 - 02.2024

Crew Member

KFC
08.2022 - 01.2023

Bachelor's of Information Technology - Information Technology

Flinders University
04.2001 -

Bachelor of Computing - Information Technology

York Graduate Campus
04.2001 -

Diploma - Information Technology

Esoft Metro Campus
04.2001 -

Diploma - English

Esoft Metro Campus
04.2001 -

Ordinary Level Exam -

Rathnavali Balika Vidyalaya
04.2001 -
Ekangi CostaStudent