Ekangi Costa
Student
Vista,SA
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Hard-working and passionate jobseeker with strong organizational skills eager to secure entry-level position of any IT based company. Ready to help team achieve company goals.
I possess the invaluable skills of working effectively under pressure and maintaining superior time management. Coupled with the enthusiasm for learning and inherent self-motivation, thrive in dynamic environments. The adaptability and flexibility enable to navigate diverse situations seamlessly. Throughout the academic journey, consistently demonstrated the dedication as a team player, actively participating in various events and activities.
Overview
2
2
years of professional experience
Work History
Commercial Cleaner
Quayclean
06.2023 - Current
- Promoted team collaboration and improved morale with open communication, problem-solving skills, and mentoring junior staff members.
- Completed challenging assignments within tight deadlines, ensuring minimal disruption to clients'' operations during special projects.
- Boosted operational efficiency with proper maintenance of equipment inventory levels and timely reporting of supply shortages or damages to supervisors.
- Streamlined daily tasks for increased efficiency by implementing systematic approach to routine cleaning procedures.
- Collaborated effectively with colleagues on large-scale projects requiring coordinated efforts to achieve desired outcomes within specified timeframes.
- Safeguarded clients'' property and privacy by following strict security protocols during cleaning assignments in sensitive areas.
- Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
- Reduced customer complaints by thoroughly training new team members on commercial cleaning best practices and safety guidelines.
- Maintained clean, neat, and professional entrances.
Commercial Cleaner
Servicing SA Cleaning And Maintenance
02.2023 - 02.2024
- Promoted team collaboration and improved morale with open communication, problem-solving skills, and mentoring junior staff members.
- Completed challenging assignments within tight deadlines, ensuring minimal disruption to clients'' operations during special projects.
- Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
- Safeguarded clients'' property and privacy by following strict security protocols during cleaning assignments in sensitive areas.
- Reduced customer complaints by thoroughly training new team members on commercial cleaning best practices and safety guidelines.
Receptionist
Ceylon Caters
Adelaide, SA
04.2023 - 08.2023
- Facilitated clear communication between staff members by distributing memos and announcements in timely manner.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Played instrumental role in maintaining clean work environment by coordinating office maintenance and cleaning schedules.
- Assisted in onboarding of new employees by preparing orientation materials and providing guidance on company policies.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
Crew Member
KFC
08.2022 - 01.2023
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Played a key role in successful store audits by maintaining compliance with health department regulations and company guidelines for cleanliness standards.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout day.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
Education
Bachelor's of Information Technology - Information Technology
Flinders University
Bedford Park, SA 04.2001 -
Bachelor of Computing - Information Technology
York Graduate Campus
Kelaniya, Sri Lanka 04.2001 -
Diploma - Information Technology
Esoft Metro Campus
Gampaha, Sri Lanka 04.2001 -
Diploma - English
Esoft Metro Campus
Gampaha, Sri Lanka 04.2001 -
Ordinary Level Exam -
Rathnavali Balika Vidyalaya
Gampaha, Sri Lanka 04.2001 -
Skills
IT Skills
Customer Service
Teamwork:
Leadership
Timeline
Commercial Cleaner
Quayclean
06.2023 - Current
Receptionist
Ceylon Caters
04.2023 - 08.2023
Commercial Cleaner
Servicing SA Cleaning And Maintenance
02.2023 - 02.2024
Crew Member
KFC
08.2022 - 01.2023
Bachelor's of Information Technology - Information Technology
Flinders University
04.2001 -
Bachelor of Computing - Information Technology
York Graduate Campus
04.2001 -
Diploma - Information Technology
Esoft Metro Campus
04.2001 -
Diploma - English
Esoft Metro Campus
04.2001 -
Ordinary Level Exam -
Rathnavali Balika Vidyalaya
04.2001 -