Summary
Overview
Work History
Skills
Personal Information
Timeline
Generic

EKO BUDI SUGIARTO

Darwin

Summary

Professional with a strong skill set in crafting high-quality beverages and delivering exceptional customer service. Prioritizes teamwork to ensure smooth operations and efficient customer service. Adaptable and reliable, excels in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management. Maintains a friendly and approachable demeanor.


Overview

6
6
years of professional experience

Work History

Barista

Coffee Man
04.2022 - Current
  • Creating Iced and Cold Brew Beverages: Skillfully prepare refreshing iced coffees, cold brews, and specialty chilled drinks tailored to customer preferences
  • Brewing Filter Coffee: Use professional brewing techniques, such as pour-over and batch brewing, to create smooth, aromatic filter coffee that meets quality standards
  • Providing Excellent Customer Service: Serve food and beverages promptly and with a warm, friendly demeanor, ensuring a positive customer experience
  • Maintaining Cleanliness and Hygiene: Regularly clean and sanitize the coffee machine, work surfaces, and utensils to uphold workplace cleanliness and comply with food safety standards
  • Handling Cash and Payments: Efficiently process transactions, including cash and card payments, and provide accurate billing to customers
  • Monitoring Inventory Levels: Conduct regular checks of stock levels for coffee beans, milk, syrups, and other essentials, reporting shortages to the manager to ensure seamless operations
  • Supporting Team Operations: Collaborate with team members to maintain a smooth workflow, including assisting during busy periods and contributing to a supportive workplace environment

Bartender

Table 43, Mantra Pandanas
04.2022 - Current
  • Greet guests warmly, creating a welcoming and enjoyable environment for customers
  • Take and process customer orders efficiently, ensuring accuracy and attentiveness
  • Skillfully mix and serve alcoholic and non-alcoholic beverages, including classic and customized cocktails, with a focus on presentation and consistency
  • Provide recommendations for beverages and food pairings to enhance the guest experience
  • Serve food and drinks promptly while maintaining high standards of service
  • Monitor and replenish beverage stock, ensuring timely restocking of bar essentials and compliance with inventory protocols
  • Maintain cleanliness and hygiene standards in the bar area, including sanitizing tools and work surfaces

Waiter

Pink Chopstix Restaurant
08.2023 - 07.2024
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Waiter

Mellow Thai Restaurant
04.2022 - 02.2023
  • Welcomed and seated customers with professionalism, ensuring a positive dining experience
  • Took detailed and accurate food and beverage orders, accommodating special dietary requests
  • Prepared and served drinks, including simple mixed beverages, teas, and juices
  • Delivered food and drinks to tables efficiently and courteously, ensuring customer satisfaction
  • Assisted with dishwashing and general kitchen support during peak service hours
  • Maintained a clean and organized dining and work area, adhering to health and safety standards

Kitchen Hand

Bootu Creek Mine Camp
12.2019 - 03.2020
  • Assisted with food preparation, including chopping meats, fruits, and vegetables for meal service
  • Ensured kitchen cleanliness by washing dishes, utensils, and cookware
  • Organized and sanitized kitchen workstations to maintain hygiene standards

Housekeeping Staff

Ramada Suites Zen Quarter
08.2019 - 12.2019
  • Cleaned and prepared guest rooms, including bed-making and restocking amenities
  • Conducted laundry tasks, including washing, drying, and folding linens and garments
  • Maintained cleanliness of public areas to ensure a welcoming environment for guests

Barista

Horizen Cafe, Ramada Suites Zen Quarter
06.2019 - 12.2019
  • Prepared and served a variety of hot and cold beverages, including espresso-based drinks, teas, and specialty cold brews
  • Showcased proficiency in creating latte art, enhancing the presentation of espresso-based beverages
  • Brewed filter coffee using precise techniques to ensure optimal flavor and aroma
  • Took customer orders with a focus on accuracy and personalized service
  • Maintained cleanliness of the coffee machine, utensils, and work areas to comply with hygiene regulations
  • Assisted in managing inventory by reporting stock shortages and restocking supplies when needed

Kitchen Hand

The Shredded Chef
04.2019 - 12.2019
  • Supported chefs by preparing ingredients such as chopping meats, fruits, and vegetables
  • Washed and sanitized dishes, utensils, and kitchen equipment to ensure efficient service
  • Maintained cleanliness and organization in the kitchen and food preparation areas

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Opening and closing duties
  • Cleanliness
  • Exceptional customer service
  • Team leadership

Personal Information

  • Age: 28
  • Gender: Male
  • Nationality: Indonesian
  • Visa Status: Bridging Visa A

Timeline

Waiter

Pink Chopstix Restaurant
08.2023 - 07.2024

Barista

Coffee Man
04.2022 - Current

Bartender

Table 43, Mantra Pandanas
04.2022 - Current

Waiter

Mellow Thai Restaurant
04.2022 - 02.2023

Kitchen Hand

Bootu Creek Mine Camp
12.2019 - 03.2020

Housekeeping Staff

Ramada Suites Zen Quarter
08.2019 - 12.2019

Barista

Horizen Cafe, Ramada Suites Zen Quarter
06.2019 - 12.2019

Kitchen Hand

The Shredded Chef
04.2019 - 12.2019

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EKO BUDI SUGIARTO