Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Ekta Deswal

Ekta Deswal

Brisbane

Summary

Salesforce Developer with 10+ years of experience in designing, implementing, and customizing Salesforce solutions. Expertise in Apex, Visualforce, Lightning Web Components, Salesforce integrations, Omniscript to streamline business processes and enhance user experiences. Adept at understanding client requirements and translating them into efficient, scalable solutions that align with organizational goals. Ability to collaborate with teams to deliver high-quality solutions on time and within budget.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Salesforce Developer

QBCC
04.2025 - Current

Working for QBCC on their non-licensing forms to launch complaint against pool safety inspector, plumbing complaint, their trust form etc.
• Understanding the business requirements and designing the solution.

• Developed Lightning Web Components.
• Written and apex classes and created test classes.

• Fixing Issues/Defects during Testing and UAT.

• Updating the technical and functional documents.



Tech Lead / Senior Developer

Healthcare Australia (HCA)
06.2024 - 04.2025
  • Working for Health Australia to develop and manage healthcare system for detainee, to Create and Launch different assessments forms.
  • Responsibilities:
  • Understanding the business requirements and designing the solution.
  • Created Omniscript and Data mapper.
  • Worked on integration procedure.
  • Creation of flex card to display read only data.
  • Create digital forms to collect and validate data With the Discovery Framework.
  • Creation and launching of Assessment forms.
  • Building reusable omniscript to use across multiple assessments.
  • Generate pdf using the Document Template Designer.

Tech Lead/Senior Salesforce Consultant

Capgemini
07.2022 - 04.2025

Tech Lead / Senior Developer

Department of treasury and finance(DTF)
08.2023 - 06.2024
  • Guest user and portal user are able to submit their self evaluation form and application to register themselves for CRM system for the Construction supplier register (CSR)
  • Responsibilities:
  • Understanding the requirements and designing the solution.
  • Created Omniscript and Data mapper.
  • Worked on integration procedure.
  • Designed and developer sites.
  • Testing and deployment.

Senior Developer

Election Commission
03.2023 - 07.2023
  • Worked on different Claim types for NSW EC, streamlining the process for Political Parties and Candidates to vouch for Campaigns and help generate fund/claims.
  • Responsibilities:
  • Developed Lightning Web Components.
  • Created and tested Apex classes.
  • Designed and developed user-centric screens.
  • Managed Salesforce security, including Profiles, Permission Sets, and OWD, with code migration using Git.

Lead Developer

Zurich Claims Transformation
07.2022 - 02.2023
  • The Project was focused on insurance policies and claims, orchestrating calculators for claim benefit computation.
  • Responsibilities:
  • Developed Lightning Web Components.
  • Designed and developed Experience Cloud pages.
  • Creation of reusable lightning web components for core functionalities like, Portal Navigation, dynamic data tables, reusable components etc, and lead deployments.

Lead Salesforce Developer

DezireTech
03.2022 - 07.2022
  • Client : Singapore Airlines
  • Project Description:
  • Worked for Cargo unit within Singapore Airlines responsible for air cargo operations, designing the solution and implementing it in salesforce.
  • Responsibilities:
  • Understanding the business requirements and designing the solution.
  • Created test classes and written and apex classes.
  • Day to day interaction with the team and client to understand the requirement.
  • Responsible for the configuration items like Workflows, Validations, profiles, layout designs, design and security settings, assignment rules etc.
  • Implemented real-time web service callouts (Rest).
  • Created Test methods for testing and deployment.

Senior Software Engineer IT

Dell Global Business Center Sdn.
09.2021 - 02.2022
  • Project Description:
  • Worked on Einstine Analytics to create dashboards and Lense for Opportunity Layouts for Sales Users.
  • Responsibilities:
  • Understanding the business requirements and designing the solution.
  • Worked on Einstein analytics salesforce.
  • Created Recipes and dataset using Analytical studio.
  • Created Lense and Dashboard to show opportunity details.
  • Fixing Issues/Defects during Testing and UAT.

Salesforce Developer 2

Servicesource International
09.2019 - 09.2021
  • Workday to Salesforce Integration:- To update employee details from workday to salesforce.
  • Responsibilities:
  • Setup integration between Workday and Salesforce.
  • To get details from Workday and update user and contact information in salesforce.
  • Public/Partner Community:- Created Public and Partner Community to create, submit and view case created by user.
  • Responsibilities:
  • Understanding the business requirements & designing the solution.
  • Worked on lightning Web component.
  • Created Dashboard and Reports to show data.
  • Fixing Issues/Defects during Testing and UAT.
  • Salesforce integration with Workday :- to send Employee Details/Document from salesforce to workday based on Process.
  • Responsibilities:
  • Design Integration between Salesforce and Workday using Rest API.
  • Written batch class to send multiple statements once.
  • Gantt Chart:- for visualisation to see what and where we are in our in the Project, Have a completion rate to keep track of progress. And see the percentage of completion for each task.
  • Responsibilities:
  • Understanding the business requirements and designing the solution.
  • Worked on aura framework.
  • Created test classes, Fixing Issues/Defects during Testing and UAT.

Senior Enterprise Solutions Developer

UST Global
09.2017 - 07.2019
  • Salesforce to Salesforce Integration:- VisitOps integration between SFDC Dell Main and SFDC EMC Core 2 orgs to check records are in sync between these 2 orgs.
  • Responsibilities:
  • Implement Salesforce to Salesforce Integration.
  • FormAssembly - Advanced integration with Salesforce to allow record creation in salesforce.
  • Created Report to track the no. of records created in a certain period.
  • Used MDM tool for testing.
  • Extension of Legal Solutions from Country Specific to Global(NDA App Globalization):- Existing app for legal solution is country specific, Need to enhance the existing functionalities to across the globe wherever the Dell has its business. As part of this Enhancement, need to make sure the Legal entity is going to create based on the country Specific, Language Specific and NDA Type which includes the sharing confidential information.
  • Responsibilities:
  • Understanding the business requirements and designing the solution.
  • Developing Apex Classes, Visualforce Pages, Visualforce Components to create Non-Disclosure Agreements.
  • Creating Report to track the no. of Agreements created and issues solved related to agreements in a certain period.
  • Day to day interaction with the team and client to understand the requirement.

Software Engineer

HCL Technologies ltd
06.2014 - 09.2017
  • Cummins Service System :- Designs, manufactures, and distributes engines, filtration, and power generation products. Cummins also services engines and related equipment, including systems, controls, air handling, filtration, emission control and electrical power generation.
  • Tyco:- Tyco designs, manufactures, sells and maintains fire detection, fire protection, security products and range of life safety products across globe.

Education

Postgraduate, Master of Computer Applications -

Banasthali Vidyapith
07.2013

Graduate, Bachelor of Computer Applications - undefined

Maharshi Dayanand University
06.2010

Skills

  • Apex
  • Omniscript
  • Visualforce
  • CSS
  • Configuration
  • OWD, Sharing rules
  • Dataloader, Import wizard
  • Analytical Snapshots
  • Development using Vs code
  • Integration
  • LWC
  • HTML
  • Javascript
  • Profiles, Roles, Permission set
  • Schedule Apex and Batch Apex
  • Reports & Dashboards
  • Health Cloud
  • SOQL and SOSL
  • Web service callout(Rest)
  • GitHub
  • Agile
  • Capado
  • Build and Unit testing
  • Validation Rules, Flow and Approval Process
  • Requirement Analysis, Design Document
  • Custom Objects, Custom Tabs, Custom Fields, Validation Rules, Page Layouts, Record Types

Certification

S A L E S F O R C E C E R T I F I C AT I O N S

  • Salesforce Certified Administrator
  • Salesforce Certified JavaScript Developer I
  • Salesforce Certified Marketing Cloud Email Specialist
  • Salesforce Certified Service Cloud Consultant
  • Salesforce Certified Platform Developer I
  • Salesforce Certified Platform Developer II
  • Salesforce Certified Data Architect
  • Salesforce Certified AI Associate
  • Salesforce Certified OmniStudio Developer
  • Salesforce Certified OmniStudio Consultant
  • Public Sector Solutions Accredited Professional

Timeline

Salesforce Developer

QBCC
04.2025 - Current

Tech Lead / Senior Developer

Healthcare Australia (HCA)
06.2024 - 04.2025

Tech Lead / Senior Developer

Department of treasury and finance(DTF)
08.2023 - 06.2024

Senior Developer

Election Commission
03.2023 - 07.2023

Tech Lead/Senior Salesforce Consultant

Capgemini
07.2022 - 04.2025

Lead Developer

Zurich Claims Transformation
07.2022 - 02.2023

Lead Salesforce Developer

DezireTech
03.2022 - 07.2022

Senior Software Engineer IT

Dell Global Business Center Sdn.
09.2021 - 02.2022

Salesforce Developer 2

Servicesource International
09.2019 - 09.2021

Senior Enterprise Solutions Developer

UST Global
09.2017 - 07.2019

Software Engineer

HCL Technologies ltd
06.2014 - 09.2017

Graduate, Bachelor of Computer Applications - undefined

Maharshi Dayanand University

Postgraduate, Master of Computer Applications -

Banasthali Vidyapith
Ekta Deswal