Ela Vaso
Melbourne,Australia
Summary
I am very hard working and determined to complete tasks above and beyond what is required. I contain a lot of work ethic and I am highly skilled in my abilities to provide excellent customer service and support. I'm friendly and approachable and my team members can rely on me. Committed to continuous learning and growth, I am eager to contribute my knowledge and work to achieve goals and expand my skills along the way.
Overview
22
22
years of professional experience
Work History
Chef
Slices Restaurant
Caroline Springs, VIC
01.2023 - Current
- Complied with and implemented safety and hygiene regulations during each stage of food preparation and service.
- Conducted accurate inventory checks, ensuring the efficient use of stock, and minimising waste.
- Consulted with the Head Chef to implement and create innovative seasonal menus.
- Managed food preparation for special dietary requirements, such as allergen-sensitive and vegan dishes.
- Assisting the Head Chef with planning staff rosters.
- Implemented a range of cooking techniques, such as grilling, frying, poaching, roasting, and sautéing.
- Streamlined kitchen workflows to uphold a high performance in a fast-paced environment.
Cook
Slices Restaurant
Caroline Springs, VIC
05.2022 - 10.2023
- Supported kitchen staff during peak hours or big events to maximise performance efficiency.
- Performed food preparation tasks, such as chopping, marinating, and the portioning of ingredients
- Maintained a clean and organised workstation
- Operated grills, fryers, broilers and ovens to cook food to high standards
- Constant and ongoing communication with chefs and staff to ensure smooth coordination.
Salesperson and Assistant Manager
The Bake Place
Deer Park, VIC
01.2019 - 01.2022
- Conducted regular stock management, and placed weekly orders with suppliers.
- Trained new staff on customer service, promotions, store procedures, and policies.
- Prepared and displayed food items daily, such as pies, sweets, and sandwiches, including defrosting and baking as needed.
- Resolved conflicts with customers professionally and calmly, ensuring a positive customer experience.
- Operated the POS system and handled cash.
- Created weekly staff rosters.
- Handled customer inquiries and phone orders.
- Effective and regular communication with the manager and team members is essential to work towards common goals and task completion.
Sales Assistant
Hera Boutique
01.2011 - 01.2017
- Successfully handled cash transactions, exchanges, and returns.
- Organized and displayed merchandise to create visual appeal according to the latest fashion trends.
- Built strong and lasting customer relationships, and repeat clientele.
- Placed orders from suppliers at the start of every season.
- Provided styling advice tailored to customers' needs and preferences.
- Consistently met and exceeded sales targets through upselling techniques and client engagement.
Waitress and Cafe Assistant
El Greco Creperie
Lindos Rhodes
04.2005 - 11.2010
- Accurately took food and beverage orders in a fast-paced environment.
- Prepared and served a variety of beverages and foods, including coffees, teas, milkshakes, crepes, sandwiches, and desserts.
- Assisted with opening and closing store procedures, including table setup and workspace organisation.
Kitchen Hand
Luna Italian Restaurant
Rhodes Greece
05.2003 - 10.2004
- Assisted during meal preparation stages (ingredients, measuring, weighing, and mixing).
- Prepared a variety of foods according to exact instructions and customer specifications.
- Helped set up and clean up before and after the service.
- Participated in staff meetings and ongoing training to constantly improve performance.
Education
Cert IV in Commercial Cookery -
12.2023
Diploma of Hospitality Management - Hospitality Management
Melbourne City Institute Of Education
Melbourne, VIC09-2023
Certificate III in Commercial Cookery -
12.2022
Advanced Diploma of Business -
12.2021
Certificate IV in Business -
12.2019
Skills
- Teamwork and collaboration
- Time Management
- Problem-solving
- Dish preparation
- Food safety and sanitation
- Food plating and presentation
- Inventory management
- Menu creation assistance
References
- Jagdeep Singh, 0430743000
- Bruce Leahy, 0419342401
- Dhurata Fazo, 0423732318
Roles And Responsibilities
- Working in fast-paced environments with a lot of pressure
- Resolving problems and finding quick solutions
- Multi-tasking between completing duties and assisting customers
- Meeting and following the guidelines for workplace safety and hygiene requirements
- Gained communication skills due to interacting with customers for many years
- Adapting and flexible in all types of work conditions and environments
- Working and cooperating with team members to complete tasks adequately
Timeline
Chef
Slices Restaurant
01.2023 - Current
Cook
Slices Restaurant
05.2022 - 10.2023
Salesperson and Assistant Manager
The Bake Place
01.2019 - 01.2022
Sales Assistant
Hera Boutique
01.2011 - 01.2017
Waitress and Cafe Assistant
El Greco Creperie
04.2005 - 11.2010
Kitchen Hand
Luna Italian Restaurant
05.2003 - 10.2004
Cert IV in Commercial Cookery -
Diploma of Hospitality Management - Hospitality Management
Melbourne City Institute Of Education
Certificate III in Commercial Cookery -
Advanced Diploma of Business -
Certificate IV in Business -
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