Summary
Work History
Education
Skills
Key Attributes
Awards and Scholarships
Timeline
ProjectManager
Elahe Haji Miri

Elahe Haji Miri

Biomedical Scientist
Hawthorn,VIC

Summary

  • Active volunteer with PDA Australia, supporting the organisation of professional workshops and industry events, engaging students, early-career professionals, and stakeholders across the pharmaceutical and life sciences sectors.
  • 2+ years of experience in customer service delivering technical solutions to scientists (on site, via email and over the phone).
  • Confident scientific communicator – teaching more than 100 undergraduate medical and biomedical science students over more than 5 years, and training honours and master’s and PhD students in laboratory techniques.
  • Proven ability to build and maintain professional relationships with key stakeholders across institutions such as the University of Melbourne and St Vincent’s Institute (SVI), supporting collaboration and engagement.
  • Familiar with CRM principles, customer engagement strategies, and structured follow-up processes to support relationship management and service delivery.
  • Good time management under pressure for research, data and providing quality service delivery to maintain and grow the client base.
  • Self-directed event coordinator with over 2 years of experience creating strategic alliances with organisational leaders to align with and support key business initiatives for on-time, under-budget event completion.

Work History

Events Coordinator (Volunteer)

PDA Australia Chapter
12.2025 - Current
  • Coordinate event communications, including planning PDA x university events, sending invitations to students and early‑career professionals, and following up on sign‑ups to encourage attendance.
  • Assist with event logistics such as managing registrations, preparing promotional materials, and helping with on‑the‑day setup.
  • Participate actively in meetings, providing input on future outreach activities, casual catch‑up events, and student engagement initiatives.
  • Coordinated schedules and timelines for events.

Career Break

Relocation and Study Preparation
11.2022 - 04.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.

Care Coordinator

Pille Pharmaceutical Creative Idea
Tehran, Iran
01.2019 - 11.2022
  • Managed relationships with 40+ patients per month, delivering personalised healthcare services to improve medication adherence.
  • Promoted digital healthcare solutions to patients, pharmacists, and clinicians, supporting service adoption and customer satisfaction.
  • Conducted regular calls and meetings to understand client needs, provide tailored solutions, and ensure ongoing engagement.
  • Collaborated closely with pharmacists to resolve issues, optimise service delivery, and improve operational efficiency.
  • Maintained accurate records and ensured compliance with regulatory and GMP standards.
  • Contributed to service growth through strong client relationship management and consistent follow-up.
  • Supported delivery of high-quality, patient-centred services in a fast-paced healthcare environment.
  • Co-authored a pharmacist pocketbook that achieved sales of 1,500 copies to contribute to products that perform in the market.

Achievements:

  • Expanded customer base through networking and relationship building.
  • Co‑authored a pharmacist pocketbook that achieved sales of 1,500 copies to contribute to products that perform in the market.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.

Research Assistant

Pasteur Institute
12.2014 - 11.2018
  • Performed molecular diagnostics (genotyping) on 150+ clinical samples, supporting epidemiological research outcomes.
  • Delivered training and workshops on laboratory techniques and troubleshooting, strengthening communication and mentoring capabilities.
  • Managed laboratory inventory, including ordering reagents and maintaining accurate records to ensure efficient research operations.
  • Collaborated with University of Texas, contributing to publications and the development of new methodologies.
  • Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
  • Established reliable genotyping workflows contributing to national-level tuberculosis research.
  • Built strong collaboration and knowledge-sharing practices within the research team.

Achievements:

• Established reliable genotyping workflows contributing to national-level tuberculosis research.

• Built strong collaboration and knowledge-sharing practices within the research team.

Education

Master of Philosophy - Biomedical Science, by Research

University of Melbourne
Australia
11.2025

Bachelor of Science - Microbiology

Islamic Azad University
Iran
02.2016

Skills

Microsoft Office (Word, Excel, PowerPoint, Outlook)

CRM systems (Salesforce, Greentree)

Scientific software

Key Attributes

  • Strong organisational skills
  • Detail-oriented leadership
  • Client relationship management
  • CRM Proficient & Data-Driven
  • Sales and marketing mindset
  • Molecular and cellular biology applications in genomics, metabolism, and infectious disease
  • Business development
  • Proactive problem-solving
  • Excellent presentation skills
  • Collaborative team player
  • Confident scientific communication
  • Proposal writing
  • Conference planning support

Awards and Scholarships

  • Postgraduate Scholarship, St Vincent’s Institute of Medical Research (SVI), Apr 2024 – Nov 2024
  • Top-Up Scholarship, St Vincent’s Institute of Medical Research (SVI), Apr 2024 – Jul 2025

Timeline

Events Coordinator (Volunteer)

PDA Australia Chapter
12.2025 - Current

Career Break

Relocation and Study Preparation
11.2022 - 04.2024

Care Coordinator

Pille Pharmaceutical Creative Idea
01.2019 - 11.2022

Research Assistant

Pasteur Institute
12.2014 - 11.2018

Bachelor of Science - Microbiology

Islamic Azad University

Master of Philosophy - Biomedical Science, by Research

University of Melbourne
Elahe Haji MiriBiomedical Scientist