Summary
Overview
Work History
Education
Skills
Timeline
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Elaine

Melbourne

Summary

Goal-oriented salesperson with distinguished experience in banking and retail industries and proven abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Good at developing new customer sources.

Overview

2
2
years of professional experience

Work History

Sales Consultant

Wanjia Shopping Mall
06.2022 - 08.2022
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Evaluated customer purchase requirements and recommended best-fit company offerings.
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.

Financial Product Sales

Industrial Bank Co., Ltd
06.2020 - 09.2020
  • Adjusted and established selling strategy by monitoring competition, costs and supply and demand.
  • Analyzed sales performance to identify areas of weakness, making recommendations to improve sales.
  • Planned and designed product displays by developing layouts, themes, colours and props.
  • Developed and implemented effective sales strategies to boost sales 10% and customer satisfaction ratings 95%.

Education

Master of Science - Management (Finance)

The University of Melbourne
Melbourne, VIC
06.2025

Skills

  • Budgeting and Expenditures
  • Customer Acquisition
  • Financial Controls
  • Customer Preferences

Timeline

Sales Consultant

Wanjia Shopping Mall
06.2022 - 08.2022

Financial Product Sales

Industrial Bank Co., Ltd
06.2020 - 09.2020

Master of Science - Management (Finance)

The University of Melbourne

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Elaine