I am an organized and dependable person successful at managing multiple priorities with a positive attitude. I I have the willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Fixed Plant Operator - Earthworks
Tiad Enterprises
08.2024 - Current
Following plant safety procedures, rules, and regulations.
Maintaining plant equipment for safety and performance.
Maintaining a safe working environment by adhering to safety protocols and conducting regular inspections.
Conducting daily safety inspections and following safety rules and procedures.
Entering notifications for appropriate repair recommendations for malfunctioning equipment.
Assisting in the training of new operators to ensure smooth integration into the work environment and consistent operational excellence.
Have achieved Verification of Competency for the watercart, fuel truck and Skid-steer.
Process Technician
Programmed Skilled Workforce
02.2024 - 06.2024
Completed Learning Pathways as a process technician - Newmont Boddington Gold
Followed all site health and safety protocols and procedures at all times
Ensured all equipment was kept in good working condition and reported any faulty equipment in a timely manner
Trained new technicians according to Newmont standards
Maintained a high level of housekeeping around the fines plant and mills as my main role as a hose technician
Team Leader Disability Support
Holmes Vacations
03.2022 - 01.2024
Managing a team of10+ Support workers both in the community and at the respite house
Completing administration tasks and ensuring all paperwork is kept up to date according to relevant legislation
Ensuring the workplace upholds all OH&S Standards
Completing risk assessments and incident reports as and when necessary
Report writing
Assisting clients with personal care tasks, activities of daily living and accessing the community
Medication administration
Advocating for clients' rights
Role modelling for clients
Disability Support Worker
Sole trader
03.2022 - 03.2024
Supporting clients in the community to attend and participate in activities of their choice
Supporting clients to attend medical appointments
Providing support in and around the client's home
Supporting clients to try new things and work towards achieving their NDIS goals
Overnight Support Worker
Midway Community Care
03.2021 - 03.2022
Working in a team and on my own to ensure a high standard of support was delivered to clients with intellectual and physical disabilities overnight
Working with clients with behaviours of concern
Upholding the Disability Service Standards
Working within then NDIS framework
Assisting clients to live their life how they want and encouraging independence in all they do
Supporting clients with personal care, household duties and to achieve their NDIS goals
Completing daily shift reports and outcome reports according to their NDIS goals
Money handling
Supporting and administration of regular medications and PRN medications
Completing incident reports and risk analysis
Attending GP and other allied health professional appointments when necessary
Advocating for clients on a daily basis
Supporting clients to have a meaningful place in the community
Supporting clients with activities of their choice
Supporting clients through the night with various support needs
Team Leader
Activ Foundation
09.2019 - 03.2021
Managing teams of support workers (40+) both permanent and casual to support clients with intellectual and physical disabilities in an accommodation setting
Team leader of3 accommodation sites
Working to ensure all disability standards are adhered to
Creating Serious Incident Reports and reporting to the Department of Communities
Performance management and conflict resolution
Providing financial/budget reports monthly and annually
Working closely with families and guardians to produce high quality NDIS funding plan applications
Completing and submitting Supported Independent living (SIL) applications to the NDIS
Preparing rosters of care in line with SIL applications
Taking part in NDIS funding plan meetings
Working closely with and networking with various organisations for a collaborative approach to client support and person centred outcomes
Advocating for clients
Working on the floor when necessary
Completing timesheets electronically
Collaborating with all levels of personnel to ensure that high standards of care were achieved
Organising events such as Christmas parties for clients,1st aid courses for clients and other open days
Acting Area Manager
Nulsen Disability Services
01.2014 - 01.2019
Managing multiple residential service teams across Perth in all areas of support, including high care, ABI and challenging behaviour
Ensuring all services provide consistent support in line with the Disability Service Standards
Creating Serious Incident Reports and assisting with investigations
Liaising with Residential Service Managers (RSMs) and families to ensure all policies and procedures are upheld and residents receive the highest quality care
Assisting RSMs with performance management issues
Participation in NDIS funding plans
Assisting in the recruitment process for support workers and residential service managers
Mentoring of RSMs including identifying any training needs
Liaison with all departments and stakeholders for collaborative working
Excellent communication skills, both written and verbal
Residential Service Manager
Nulsen Disability Services
01.2009 - 01.2019
Leading a team of10+ support workers to empower and encourage the highest standards of care according to policy and procedure and the Disability Standards
50% on the floor working as a support worker,50% managerial administrative tasks and managing staff
Dealing with performance management issues
Upkeep of medical records and resident information using a computer-based records system
Liaising with families, guardians, trustees and other clinicians to ensure residents can live the life they choose
Risk assessments for resident activities/holidays
Working collaboratively with all departments
Problem solving, multitasking and prioritising work on a daily basis
Involvement in NDIA, NDIS and WANDIS funding plans
Organising and chairing compulsory house meetings
Creating memos and operational instructions when necessary
Supporting staff with training needs
Between2006-2009 I was backpacking around the world
I worked in various positions as I travelled including fruit picking, bar work and bar manager for a local outback hotel in Leonora
These jobs were fixed contacts due to my Visa status at the time
If you require further information about any of the above, this can be provided
ESR Project Advisor
Peterborough & Stamford Hospitals NHS Foundation Trust
11.2005 - 11.2006
Early functional lead for the Trust in helping to implement a new electronic records system
Working with the supplier (McKesson) to create all mapping documents between our legacy system (Northgate Opendoor) and ESR
Data cleansing of all HR data
Delivering local customised training workshops
Coach/mentor/trainer with HR administration team
Working closely with HR Payroll and Finance to review and reengineer processes across the organisation
Supporting the HR department with data input and business intelligence
Workforce Planning Apprentice
Workforce Development Confederation, Cambridgeshire
08.2004 - 10.2005
Responsible for collating and reporting on sickness absence for the Trust
Provision of business intelligence and workforce analysis
Responsible for creating and running ad hoc and monthly reports from the hospital HR system ‘Opendoor’
Trend analysis and statistical analysis including giving recommendations and stating limitations on existing systems and business procedures
Dealing with all levels of personnel including clinicians, assistant directors and executive directors
Training for HR administration team on absence procedures
Producing workforce analyse reports for Greater Peterborough, including retirement forecasts, demographics and trend analysis
Customer Services Advisor
Royal National Institute for the Deaf and Hard of Hearing
08.2001 - 08.2003
Attending exhibitions and dealing with deaf and hard of hearing people and other people with physical and mental disabilities
Answering telephone queries, giving advice about the RNID’s services and products
Processing orders and general administration, data input
Processing invoices
Education
Cert IV Personal Training - Health And Fitness
Australian Fitness Academy
Online
08-2025
Cert III Fitness - Health And Fitness
Australian Fitness Academy
Online
02-2022
Diploma of Paramedical Science - Paramedicine
Australian Paramedical College
Brisbane, QLD
05-2019
Advanced Diploma of Community Services Management - Disability Studies
Central Regional TAFE
WA
11-2017
Diploma of Community Co-ordination - Disability Studies
Central Regional TAFE
WA
03-2012
Liverpool John Moore’s University
01.2004
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The King’s School Peterborough
07.2001
Skills
Teamwork and collaboration
Problem-solving
Attention to detail
Team motivation
People management
Certification
Cert IV in Personal Training - Due to complete November2023
Cert III Fitness Feb2022
Diploma of Paramedical Science May2019
Advanced Diploma of Community Services Management November2017
Diploma of Community Co-ordination2012
Certificate III/IV in Disability2011
NDIS Orientation Modules2020
Covid Safe Modules2022
First Aid March2021
CPR March2022
Interests
Passionate about balancing physical health with mental and emotional wellness
Music - I have played the trumpet for over 30 years, and played in multiple bands and orchestras throughout my musical career
Graphic Design - in my spare time I run a small tshirt and design business
Camping - My husband and I enjoy getting off grid, camping and prospecting
Timeline
Fixed Plant Operator - Earthworks
Tiad Enterprises
08.2024 - Current
Process Technician
Programmed Skilled Workforce
02.2024 - 06.2024
Team Leader Disability Support
Holmes Vacations
03.2022 - 01.2024
Disability Support Worker
Sole trader
03.2022 - 03.2024
Overnight Support Worker
Midway Community Care
03.2021 - 03.2022
Team Leader
Activ Foundation
09.2019 - 03.2021
Acting Area Manager
Nulsen Disability Services
01.2014 - 01.2019
Residential Service Manager
Nulsen Disability Services
01.2009 - 01.2019
ESR Project Advisor
Peterborough & Stamford Hospitals NHS Foundation Trust
11.2005 - 11.2006
Workforce Planning Apprentice
Workforce Development Confederation, Cambridgeshire
08.2004 - 10.2005
Customer Services Advisor
Royal National Institute for the Deaf and Hard of Hearing
08.2001 - 08.2003
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The King’s School Peterborough
Cert IV Personal Training - Health And Fitness
Australian Fitness Academy
Cert III Fitness - Health And Fitness
Australian Fitness Academy
Diploma of Paramedical Science - Paramedicine
Australian Paramedical College
Advanced Diploma of Community Services Management - Disability Studies
Central Regional TAFE
Diploma of Community Co-ordination - Disability Studies
Central Regional TAFE
Liverpool John Moore’s University
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