Elaine D'Netto
Individual High Needs High Complex Support Carer
Brisbane,QLD
Summary
Accomplished caregiver and former Metropolitan Police Department officer, adept in providing exceptional emotional support and personal care. Leveraged skills in medication management and compassionate communication to enhance patient well-being and safety. Proven track record in improving patient outcomes and satisfaction, with a strong focus on meeting diverse needs through meticulous care and effective problem-solving. Experienced Caregiver accustomed to administering bedside and personal care, ambulation and personal hygiene assistance. Compassionate Support Worker/Carer whom possesses gentle touch and caring attitude centered on treating people with dignity and respect. Expertise in Spinal Cord Injury Paraplegic and Quadriplegic Conditions other than SCI. Collaborative team player with strong clinical and interpersonal skills. Available 20 to 25 hours per week,
Being an Experienced Primary Care Provider with 20+ years working with Predominately Spinal Cord Injured High Level/High Complex individuals (my Son) or patients. Skilled at promoting quality of life through exercise, social integration and activities.
Dedicated Individual Care Support Care Provider experienced helping patients with daily living support, medication reminders and housekeeping. Knowledgeable about MULTIPLE MEDICAL conditions, modialities and the needs. Friendly and caring professional with 30+ years of experience in related roles.
Overview
50
50
years of professional experience
1
1
Certification
1
1
year of post-secondary education
Work History
Primary High Needs High Complex Care Provider
In Home Supportive Services
02.2004 - Current
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Organized medication and provided reminders according to schedule.
- Reduced patient anxiety and stress through effective communication and active listening skills.
- Collaborated with interdisciplinary healthcare teams to develop individualized care plans tailored to each patient''s needs.
- Promoted social, emotional, and physical health through diverse activities.
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Delivered high-quality personal care services that improved overall health outcomes for patients with various medical conditions or disabilities.
- Planned and cooked nutritious meals to meet specific dietary needs.
- Maintained a safe and clean environment for patients by adhering to infection control protocols and performing regular housekeeping duties.
- Ensured continuity of care by maintaining accurate records of all interactions, interventions, observations, and outcomes related to each patient''s progress.
- Assisted in the administration of medications under the supervision of registered nurses, ensuring accuracy, timeliness, and proper documentation.
- Kept individuals safe by removing hazards and correcting problems.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted patients with self-administered medications.
- Recognized and reported abnormalities or changes in patients' health status to all and any of my sons Medical Specialists
- Assisted patients with mobility needs, using proper body mechanics to prevent injury while transferring or repositioning them.
- Contributed to a positive atmosphere in the care facility by fostering strong relationships with both patients and colleagues.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Supported physical therapy goals by helping patients perform prescribed exercises safely and effectively.
- Recorded temperature, blood pressure, pulse, or respiratory values at any Autonomic Dysreflexic Episodes of which is Life Threatening (Code Blue) to Spinal Cord Injured Patients
- Facilitated recreational activities for patients to improve their mental well-being and social engagement levels.
- Coordinated transportation arrangements for medical appointments or other outings as needed while ensuring safety at all times during transport transitions.
- Monitored patients'' vital signs and reported any escalating abnormalities to the Queensland Ambulance Servic/Paramedics and/or physician for timely intervention.
- Evaluated client progress toward established annual and quarterly goals.
- Adapted environments to meet changing physical and mental conditions.
- Provided emotional support for patients and their families during difficult times, offering companionship and a listening ear.
- Increased patient satisfaction by promptly addressing concerns or complaints and taking corrective action when necessary.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted with daily living activities, running errands, and household chores.
- Transported clients to and from medical appointments with safety and efficiency.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Monitored clients' overall health and well-being and noted significant changes.
- Entrusted to handle confidential and sensitive situations in professional matter.
Former Police Officer/SRN Nursing/Paramedic
Metropolitan Police Department
07.1972 - 01.1985
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement and Medical Profession
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
Education
No Degree - Diploma Of Nursing And Paramedical Science /LawEnf
Keighley Technical College Keighley Yorkshire U.K
Yorkshire United Kingdom07.1980
No Degree - CERT 3 Individual Support Disability/Ageing CHC33021
Carers Queensland
Lutwyche Queensland Australia 06.2024 - 04.2025
Skills
- Emotional Support
- Housekeeping/Grocery and Meal Prep
- End of life care
- Mobility Assistance Full Hoisting
- Medication Reminders
- Social interaction
- Companionship skills
- Physical therapy assistance
- Rehabilitation support
- Direct Patient Care
- Personal Care
- Stress reduction techniques
- Patient Management
- Respite Care
- Meal Preparation
- Exercise Encouragement
- Recreational Activities
- Mental Health Support
- Medical Documentation
- Home safety evaluation
- Elderly Care
- Housekeeping tasks
- Vital signs monitoring
- Compassionate Care and Communication
- Personal Hygiene Assistance
- Transportation Assistance
- Mobility support
- Medication Management and Distribution
- Post-Surgical Care
- Medical office administration
- Indirect Patient Care
- Chronic Disease Management
- Heavy Lifting
- Respectful and Compassionate
- Special Needs Care
- Compassionate communication
- Multitasking and Organization
- Client Transportation
- Time Management
- Patient Care
- English Fluency
- PPE Usage
- Physical therapy support
- Problem-Solving
- Daily living assistance
- Dependable and Responsible
- Verbal and written communication skills
- First aid and safety
- Strong Ethics
- Dementia Care
- Flexible schedule and availability
- Supportive Companionship
- COVID-19 Safety Policies
- Full Hoisting Lifting Equipment Competency
- CPR/AED
Accomplishments
- Achieved Certifications for Dive Master And Rescue Diver by completing all the Necessary PADI Requirements with accuracy and efficiency.
Certification
- PCW - Personal Care Worker
- PCHM - Personal Care Homemaker
- PCA - Personal Care Aide
- Accepted/Registered CERT 3 Individual Support Disability/Ageing CHC33021 Training - 6/12months
Craft Work, Gemology, Qualified Masseuse and Aromatherapist, Holistical Medicine and Treatments
I had my own Company Natural Nurturing. Within that company being Sole Operator/Owner I was In House as well as Mobile. The Modialities I offered as being a Masseuse covered Remedial/Deep Tissue/Accupressure/Ultra Sound Therapy/ ElectroTensTherapy and far much more. Along with using a Naturpathic and Homeopathic additions to their treatments using Essential Oils and Balms of which I used and made up for my Clients/Patients
Additional Information
I do believe that with my years of multi faceted experience(s) credentials, personal and business acumen along with a very deep compassionate heart to help others in need not just medically and physically but most importantly the compassion of an open true heart to give that loyalty, trust safety and friendship so many dear people out there in the Community truly need.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
No Degree - CERT 3 Individual Support Disability/Ageing CHC33021
Carers Queensland
06.2024 - 04.2025
Primary High Needs High Complex Care Provider
In Home Supportive Services
02.2004 - Current
Former Police Officer/SRN Nursing/Paramedic
Metropolitan Police Department
07.1972 - 01.1985
No Degree - Diploma Of Nursing And Paramedical Science /LawEnf
Keighley Technical College Keighley Yorkshire U.K
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