Summary
Overview
Work History
Education
Skills
Personalinformation
References
Timeline
AssistantManager

ELAINE FOSKER

Doyalson,NSW

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

16
16
years of professional experience

Work History

Receptionists/Admin Assistant

Kanwal Gardens Care Community
01.2019 - Current
  • Answering Phones and queries about the facility, Rostering, Processing timesheets, Invoicing using Basware Program, Petty Cash, Tours of the facility, Archiving, Filing, General office duties, Covid testing of Visitors coming into the facility.
  • Demonstrated adaptability by quickly mastering new software applications for various tasks.
  • Organized resources, records and personnel to accomplish aggressive targets.
  • Increased efficiency by implementing new processes and providing administrative support to management.

Receptionist/Admin Assistant

Thomas & Rosetta Agst Aged Care Facility
02.2010 - 04.2018
  • Answering Phones and queries about the facility, Taking down messages/minutes, Filing, Sorting Out Mail, Archiving, Posting information on the facility to Relatives, Admitting residents, Ordering of stationery, grocery supplies for the facility, etc., General Office Duties.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Receptionist/Admin Assistant

Progressive Air-conditioning
11.2009 - 01.2010
  • Answering Phones, Filing, Invoicing using MYOB, General Office Duties.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Administration Assistant

G&J Plumbing
06.2008 - 05.2009
  • Invoicing, Filing, Ordering of stationery, General Office Duties.

Education

Certificate in Medical Computing I, Cpr, Medical Terminology, Prepare and Process Medical Accounts, Maintain Patient Records, Organise Schedules, Certificate III in Business Administration, WESLEY HEALTH MANAGEMENT -

CERTIFICATE IN FRONTLINE & PUBLIC RELATIONS, DAMELIN MANAGEMENT SCHOOL -

FIRST AID TRAINING, Provide First Aid & Cardiopulmonary resuscitation, CATCH TRAINING -

01.2016

WORK HEALTH & SAFETY TRAINING, Effective Health & Safety Committee Course, COURTENELL -

01.2012

MYOB COURSE, Myob Accounting Plus Version 18.5, Myob Premier Version 12.5, CATS -

01.2009

Microsoft Windows XP, Microsoft Excel XP, Internet Explorer, Outlook Express, CREATIVE MINDS -

01.2005

DIPLOMA IN PC BUSINESS SKILLS, DAMELIN COMPUTER SCHOOL -

01.1994

Skills

  • Computer Skills, Microsoft Programs
  • Organization – Office Skills
  • Reception Customer Service Ability
  • Experience in Record Keeping Procedures
  • Diplomatic approach to Customer Complaints
  • Ability to work in a fast-paced environment
  • OH&S Qualifications
  • Fast Learner
  • Time Management
  • Computer Skills
  • Team Collaboration
  • Verbal and written communication
  • Relationship Building

Personalinformation

  • Organized
  • Thorough
  • Friendly and calmed natured
  • Current Driver’s License & car

References

  • Alice Mackay, Manager Redleaf Apartments, Thomas & Rosetta, 0403 830 520
  • Kathy Pene, Former Director of Nursing, Thomas & Rosetta, 0407 277 922

Timeline

Receptionists/Admin Assistant

Kanwal Gardens Care Community
01.2019 - Current

Receptionist/Admin Assistant

Thomas & Rosetta Agst Aged Care Facility
02.2010 - 04.2018

Receptionist/Admin Assistant

Progressive Air-conditioning
11.2009 - 01.2010

Administration Assistant

G&J Plumbing
06.2008 - 05.2009

Certificate in Medical Computing I, Cpr, Medical Terminology, Prepare and Process Medical Accounts, Maintain Patient Records, Organise Schedules, Certificate III in Business Administration, WESLEY HEALTH MANAGEMENT -

CERTIFICATE IN FRONTLINE & PUBLIC RELATIONS, DAMELIN MANAGEMENT SCHOOL -

FIRST AID TRAINING, Provide First Aid & Cardiopulmonary resuscitation, CATCH TRAINING -

WORK HEALTH & SAFETY TRAINING, Effective Health & Safety Committee Course, COURTENELL -

MYOB COURSE, Myob Accounting Plus Version 18.5, Myob Premier Version 12.5, CATS -

Microsoft Windows XP, Microsoft Excel XP, Internet Explorer, Outlook Express, CREATIVE MINDS -

DIPLOMA IN PC BUSINESS SKILLS, DAMELIN COMPUTER SCHOOL -

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