Elaine Sowden
Runcorn
Summary
Proactive logistics and transportation professional with a proven track record at SCT LOGISTICS and BONDWOODS TRANSPORT, enhancing operational efficiency and reducing costs. Expert in logistics analysis and adept at fostering stakeholder relationships, demonstrating exceptional problem-solving and project management skills. Achieved significant improvements in supply chain operations through strategic planning and effective team collaboration.
I have significant knowledge and understanding of the cold-chain transport industry, and possess superior knowledge of National Heavy Vehicle Laws, Chain of Responsibility and Fatigue Management.
My dedication and reliability have driven me to succeed with a strong track record of producing exceptional results at a high level.
Overview
10
10
years of professional experience
Work History
DOMESTIC LOGISTICS CO-ORDINATOR
TEYS AUSTRALIA
08.2022 - 12.2024
- Collaborated with cross-functional teams to align logistics strategies with business goals.
- Implemented stock rotation processes to minimize waste and ensure product freshness.
- Developed relationships with key stakeholders to enhance logistical operations and support business needs.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Monitored and adjusted inventory levels according to demand.
- Identified opportunities for inventory reductions.
- Planned logistics operations for improved inventory management and streamlined supply chain processes.
- Managed phone calls and several email inboxes up to 200 emails per day.
LOCAL ALLOCATOR/ACCOUNTS ADMINISTRATION
BONDWOODS TRANSPORT
12.2020 - 12.2022
- Conducted safety inspections of transportation equipment to prevent incidents and maintain operational integrity.
- Collaborated with cross-functional teams to align logistics strategies with business goals.
- Planned logistics operations for improved inventory management and streamlined supply chain processes.
- Developed relationships with key stakeholders to enhance logistical operations and support business needs.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Coordinated emergency logistics responses, ensuring rapid delivery of critical supplies during unexpected events.
- Updated and maintained databases to track shipments and inventory.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Implemented systems and procedures for accurate data collection and reporting.
- Handled day-to-day shipping and receiving overseeing more than 30 container deliveries per day.
TRANSPORT ALLOCATOR/ACTING MANAGER
SCT LOGISTICS
07.2014 - 10.2020
- Developed strong relationships with clients through proactive communication and problem-solving support.
- Collaborated with drivers to address any issues or concerns, fostering positive working relationships.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Supported company growth initiatives by successfully managing an increased volume of shipments without sacrificing service quality or efficiency.
- Maintained accurate records of dispatch activities, contributing to data-driven decision-making processes.
- Negotiated contracts with carriers to secure the most cost-effective transportation solutions for customers'' needs.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Provided training and guidance to new dispatchers.
- Increased customer satisfaction through timely communication and accurate shipment tracking updates.
- Improved operational efficiency by coordinating dispatch of vehicles according to real-time demands and schedules.
- Streamlined route planning processes, resulting in more efficient use of transportation resources.
- Scheduled deliveries and pickups according to customer needs.
- Managed customer accounts and invoicing.
- Coordinated and planned the dispatching of up to 150 containers per week to accomplish daily delivery requirements.
Skills
- Shipment coordination
- Shipment tracking
- Invoicing and shipping documentation
- Driver scheduling
- Attention to detail
- Data entry
- Critical thinking
- Schedule coordination
- Project management
- Cost reduction strategies
- Operational efficiency
- Logistics analysis
Accomplishments
- Scheduled and managed teams of up to 10- 30 drivers in both interstate and local deliveries and pickups.
- I Single handedly implemented systems and procedures to effectively and efficiently plan the delivery of over 200 containers per week into Brisbane. This included the management and balancing of pallet accounts.
- Used Microsoft Excel to develop pickup and delivery plans for both local and interstate.
- Completed in depth reconciliations on both accounts payable and receivables, prior and during the implementation of XERO software into the business.
Timeline
DOMESTIC LOGISTICS CO-ORDINATOR
TEYS AUSTRALIA
08.2022 - 12.2024
LOCAL ALLOCATOR/ACCOUNTS ADMINISTRATION
BONDWOODS TRANSPORT
12.2020 - 12.2022
TRANSPORT ALLOCATOR/ACTING MANAGER
SCT LOGISTICS
07.2014 - 10.2020
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