Elandra Quayle
Collaroy,NSW
Summary
Dedicated administrative professional with strong customer service and office administration skills. Known for efficiently coordinating patient appointments and enhancing customer experiences to drive satisfaction.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
North Shore Radiology & Nuclear Medicine
05.2025 - Current
- Coordinated patient appointments for ultrasound, MRI, mammograms, PET, CT, etc.
- Managed Medicare, workers compensation and private health insurance claims
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Collaborated with medical staff to facilitate seamless patient flow within the clinic environment.
Membership Consultant
Anytime Fitness
10.2024 - 06.2025
- Educated potential members on fitness programs and services offered.
- Managed membership inquiries and provided exceptional customer service.
- Assisted in onboarding new members, ensuring seamless integration into gym culture.
- Executed promotional campaigns to increase membership enrollment and retention.
Sales Assistant
Rebel Sport
10.2021 - 10.2024
- Assisted customers with product selection, enhancing overall shopping experience.
- Maintained inventory accuracy through regular stock audits and replenishments.
- Utilized point-of-sale systems for efficient transaction processing and customer service.
- Provided training to new staff on operational procedures and customer engagement techniques.
Crew Member
McDonald's
02.2019 - 02.2022
- Delivered exceptional customer service in high-volume environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently while adhering to safety and sanitation protocols.
- Assisted in training new crew members on operational procedures and customer engagement techniques.
- Managed inventory levels, restocked supplies, and minimized waste during peak hours.
Education
Bachelor of Public Health, Major in Global Health
University of Technology Sydney
Sydney, New South Wales, NSW11-2026
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
Timeline
Administrative Assistant
North Shore Radiology & Nuclear Medicine
05.2025 - Current
Membership Consultant
Anytime Fitness
10.2024 - 06.2025
Sales Assistant
Rebel Sport
10.2021 - 10.2024
Crew Member
McDonald's
02.2019 - 02.2022
Bachelor of Public Health, Major in Global Health
University of Technology Sydney