Ukiie PHAM
Melbourne,VIC
Summary
Offering excellent interpersonal skills and genuine interest in coffee industry, eager to learn and develop in fast-paced environment. Contributes to team-oriented setting and maintains high standard of cleanliness and organization. Ready to use and develop communication and customer service skills in Barista role.
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
1
1
Certification
Work History
Barista
Personalis
12.2024 - 01.2025
- Prepared specialty beverages according to specific requests from clients, showcasing adaptability and attention to detail.
- Enhanced team efficiency by assisting with inventory management and restocking supplies as needed.
- Developed strong rapport with customers, fostering repeat business and loyalty to the establishment.
- Maintained strict adherence to food safety guidelines, ensuring a clean and sanitary workspace at all times.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
High School Diploma -
Collingwood College
Collingwood, VIC12-2025
Skills
- Customer service
- Problem-solving
- Time management
- Calm under pressure
- Verbal communication
- Flexible and adaptable
- Active listening
- Attention to detail
- Friendly and outgoing
- Team player
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Interests
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Participate in Basketball and Badminton, as recreational activities to maintain physical fitness
- Music
Certification
- Basic Coffee Making Certificate - Rancilio Viertnam, Epicture Vina Co. Ltd. January 16th, 2025
Timeline
Barista
Personalis
12.2024 - 01.2025
High School Diploma -
Collingwood College
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