Empathetic Disability Support Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital, Aged Care and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
13
13
years of professional experience
Work History
Personal Carer Assistant
Warrawee Community Nursing Home
06.2016 - Current
Prioritise the residents need and provide care as per handover from the nurses.
Provided safe mobility support to help patients move around personal and public spaces.
Provided transportation to medical appointments and social engagements, supporting patient independence and community involvement.
Maintained a clean, safe, and organized living environment for patients, promoting overall well-being and satisfaction.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Provided emotional support during difficult times, offering companionship and empathy to enhance mental wellbeing.
Facilitated activities of daily living such as grooming, dressing, and personal hygiene for increased self-esteem and confidence among patients.
Built strong relationships with clients to deliver emotional support and companionship.
Personal care assistant
Calvary Health Care Bethlehem
11.2012 - 06.2016
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
Built strong relationships with clients to deliver emotional support and companionship.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Documented residents' mental status, sleep, and eating patterns in medical record books.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Maintained current knowledge of best practices in personal care through ongoing professional development opportunities.
Transported individuals to events and activities, medical appointments, and shopping trips.
Transported clients to and from medical appointments with safety and efficiency.
Patient Service Assistant
Calvary Health Care Bethlehem Hospital
11.2012 - 06.2016
Contributed to a positive clinic environment by maintaining a clean, organized, and welcoming reception area for patients.
Promoted patient privacy by diligently adhering to HIPAA regulations when handling sensitive medical information.
Assisted in the reduction of wait times by efficiently managing patient check-ins and checkouts.
Supported clinical staff with efficient management of supplies inventory, placing orders as necessary to maintain optimal stock levels.
Ensured continuity of care by coordinating referrals to specialists or other healthcare professionals as needed.
Disinfected tools, equipment and surfaces between patients.
Completed necessary reports and documentation on time and to specifications.
Cleaned and set up rooms in preparation for patient appointments.
Transported patients to and from appointments, assisting with getting in and out of vehicles.
Personal Care Assistant
Bupa Aged Care At Caulfield South
12.2011 - 03.2013
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
Built strong relationships with clients to deliver emotional support and companionship.
Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
Planned, prepared, and served meals and snacks according to prescribed diets.
Documented residents' mental status, sleep, and eating patterns in medical record books.
Maintained current knowledge of best practices in personal care through ongoing professional development opportunities.
Education
Certificate IV in Disability
Institute of Health And Nursing Australia
Heidelberg, VIC
08.2021
Personal Care Assistant
New Futures Training
Coburg, VIC
10.2011
Skills
Dementia Care
Personal Hygiene Assistance
Transportation Assistance
Recreational Activities
First aid and safety
Client Transportation
Heavy Lifting
Medication Administration
Special Needs Care
CPR Certified
Feeding Assistance
Bathing Assistance
Housekeeping tasks
Emotional Support
Records Maintenance
Compassionate Care
Healthcare coordination
Exercise Encouragement
PPE Usage
ADL Assistance
Mobility Assistance
Keycompetenciesandskills
Demonstrated ability to provide quality service to patients and families
Excellent time management and organisational skills demonstrated by prioritising and managing the task effectively so that best service could be delivered
Demonstrates an understanding of individual responsibility for safety, quality & risk and participates in organisational quality and safety initiatives
Knowledge of and commitment to equity and diversity and Occupational Health and safety principles and practices
Excellent interpersonal ability to build relationships with people at all level of team and ability to work independently and as a team
Currentcertificates
Current Working with children check Card
Current police check
Current Immunization history
Certificate in Basic first aid and Basic Life Support