Eleanor Birkhold

Summer Intern in the Technology Strategy & Transformation Consulting Team

• Skilled at working independently and collaboratively in a team environment.
• Collaborated as part of a team to assist organizations in formulating digital and technology strategies
• Contributed to IT-enabled business change programs, participated in IT operating model transformations, and implemented Lean-Agile development processes to enhance efficiency.

Trade Policy Intern in the Trade and International Affairs Team

• Supported the development of new policies by conducting comprehensive background research and literature reviews.
• Collaborated with team members to develop innovative policy recommendations aligned with organizational goals.
• Accompanied ACCI staff in engagements with ambassadors and diplomatic representatives
• Orchestrated and organized a delegation with a trade embassy, assembling a diverse group of over 50 trade delegates spanning various industries.

• Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
• Streamlined reservation management, resulting in reduced wait times and increased table turnover rates.
• Utilized point-of-sale systems effectively to process transactions accurately and maintain financial records.
• Managed phone lines, taking reservations, processing takeout orders, and addressing any customer concerns with professionalism.

Consulting Internship Program with the Australian National University

• Led the Student Consulting Team in researching current market trends relevant to the organization, with a primary focus on identifying significant grants from the department for community-driven projects.
• Played a pivotal role in drafting formal proposals to secure funding, ensuring clarity, professionalism, and alignment with organizational objectives.
• Explored partnership and venture capital prospects to diversify funding sources and support the organization's growth and sustainability.
• Delivered a Final Report and Presentation, summarizing findings, strategies, and recommendations to enhance the organization's access to funding for business projects.