Eleanor Chang
Brisbane,QLD
Summary
Customer-focused service professional looking to take on further responsibilities. Years of customer service experience in retail & product delivery where I applied problem-solving and creative expertise to maintain a 99% satisfaction rate. Proficient in point-of-sales systems, cash handling & customer enquires.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Jimmy Brings
10.2023 - Current
- Completed on-time deliveries
- Maintained positive attitudes in busy, customer-focused environments.
- Managed customer inquiries and complaints
Sales/Artist
Artisan Ornaments
11.2022 - 01.2024
- Conducted excellent customer service
- Responsible for cash handling and point-of-sale transactions
- Consulted with customers to discuss artistic designs
Freelance Graphic Design Artist
Free Lance
01.2016 - Current
- Developed creative design for individual customer needs
- Conversed with customers to collect information for designs/adjustments.
Pick/Packer
Various
02.2016 - 12.2016
- Worked with team members to achieve goals and meet company objectives.
- Maintained neat and organized work area
- Inspected items to identify discrepancies
Quality Control Manager
Sam Farm
02.2016 - 10.2016
- Followed quality standards and procedures
- Conducteded audit inspections for products
- Inspected worker progress throughout production.
Education
Responsible Service of Alcohol -
Clear To Work
Online07.2023
Diploma - Visual Arts
TAFE Queensland
South Bank, QLD10.2019
Bachelor - Interior Design
Chaoyang Univeristy of Technology
Taiwan11.2015
Skills
- Cash Handling
- Product Restocking
- Payment Collection
- Customer Service
- Customer Inquiries
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
Delivery Driver
Jimmy Brings
10.2023 - Current
Sales/Artist
Artisan Ornaments
11.2022 - 01.2024
Pick/Packer
Various
02.2016 - 12.2016
Quality Control Manager
Sam Farm
02.2016 - 10.2016
Freelance Graphic Design Artist
Free Lance
01.2016 - Current
Responsible Service of Alcohol -
Clear To Work
Diploma - Visual Arts
TAFE Queensland
Bachelor - Interior Design
Chaoyang Univeristy of Technology
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