With a proven track record at the Department of Education, I excel in enhancing team efficiency and customer satisfaction. My expertise in Sentral and ERN, combined with a friendly, positive attitude, underscores my ability to solve problems and lead teams, significantly contributing to operational excellence and collaborative success.
My job as a SAIP at Caddies Creek Primary School this year has involved -
Doing tasks for the teachers and executive staff to easy their workload. These include running reports, photo copying, laminations, binding, doing tasks within the classroom, calling parents to follow up on payments and permission for events and excursions. I have also used Sentral for many different tasks. During my time at Caddies Creek Primary I have also relieved staff as a SAO. During this time i have used ERN and feel comfortable and confident doing so.
I am an experienced team leader in a call centre environment. I have successfully managed a team of 6 agents, ensuring productivity and performance targets were met.
At Ricoh I was employed to scan and record information. I was proficient in operating document scanning equipment and software.
I demonstrated ability to accurately and efficiently scan and digitise documents.
During my time at Shaver Shop my main role and focus was Customer Service.
I was a Store Manager at Kleins. My job included Customer Service, hiring and training of Staff and the general running of a store
I started at JeanWest as a causal and worked my way up to Store Manager. Main focus was customer service, administration and staff training.