Eleanor Murray
Thornbury,VIC
Summary
Motivated worker with an engaging personality and a flexible approach. I bring an upbeat, friendly, and reliable attitude to every task, along with a high level of enthusiasm to learn new skills and further develop my current abilities.
Overview
6
6
years of professional experience
Work History
Host and Wait Staff Member
Prior, Cafe
10.2022 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Delegated task's and assured smooth service.
- Took reservations, seated customers, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Took food and beverage orders
- Ran food and beverages to customers
- Prepared beverages
Section Waiter and Host
Va Penne, Restaurant & Bar
12.2021 - 10.2022
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Running food & drinks
- Eftpos & cash payments
- Closing and opening the restaurant.
- Maximized table turnover rates by managing reservations effectively and seating walk-in guests promptly during busy hours.
- Developed strong product knowledge of menu offerings to provide informed recommendations on dishes according to guests'' preferences or dietary restrictions.
Waitress and Barista
Splinters Cafe
09.2020 - 01.2021
- Barista
- Responsible for greeting and serving customers
- Taking orders and processing payments
- Food preparation
- General cleaning and upkeep
Barista, Food prep, waitress
Yardbird Cafe
03.2020 - 11.2020
- Barista
- Taking orders and processing payments
- Kitchen hand/ food prep
- General Cleaning and upkeep
Waitress
Homeground Cafe & Bakery
01.2019 - 03.2019
- Assisting catering deliveries
- Responsible key-holder
- Cleaning and general upkeep
- Running food and coffee
- Kitchen hand and food prep
Waitress
Wombat Hill Cafe
01.2018
- Waitress, dishes, cleaning duties
Education
Bachelor of Science - Health Sciences
Endeavour College Of Natural Health
Melbourne, VIC05.2032
Certificate IV - Interior Design
Melbourne Polytechnic
Preston, VIC07.2022
Skills
- Team Collaboration
- Hardworking
- Attention to detail
- Strong multitasking
- Excellent Communication
- Reliable and Responsible
- Upbeat and Friendly
- Upselling techniques
- Customer Service
- Lightspeed
Availability
Monday – Sunday
References
Available upon request
Timeline
Host and Wait Staff Member
Prior, Cafe
10.2022 - Current
Section Waiter and Host
Va Penne, Restaurant & Bar
12.2021 - 10.2022
Waitress and Barista
Splinters Cafe
09.2020 - 01.2021
Barista, Food prep, waitress
Yardbird Cafe
03.2020 - 11.2020
Waitress
Homeground Cafe & Bakery
01.2019 - 03.2019
Waitress
Wombat Hill Cafe
01.2018
Bachelor of Science - Health Sciences
Endeavour College Of Natural Health
Certificate IV - Interior Design
Melbourne Polytechnic
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