Summary
Overview
Work History
Education
Skills
Timeline
Generic
ELEANOR WINKLEMAN

ELEANOR WINKLEMAN

Basin Pocket,QLD

Summary

Hardworking employee enthusiastic about learning Management inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong relationship-building and problem-solving abilities.

Overview

32
32
years of professional experience

Work History

Night-Fill Team Member

Woolworths Supermarket
09.2013 - 03.2021
  • Duties and Skills :
  • Assist customers locate and transport items when working during store hours
  • Collect and transport items from the storeroom to the sales floor for shelving and stocking
  • Position products and goods in an organized way on racks and in shelves or bins
  • Restock shelves with goods, placing products with earliest expiration dates in the front and placing new items in the back
  • Coordination
  • Organizational Sills
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Consistently lifted materials
  • Maintained effective team member communication.
  • Monitored inventory levels in stockrooms and alerted management to any discrepancies.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Kept machines and surrounding areas maintained and clean.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Maintained stockroom records and generated reports for management.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Informed supervisors of irregularities associated with drop and fill processes.
  • Delivered outstanding guest service.
  • Carried out instructions furnished in verbal or written format.
  • Processed and packaged stock items for customer purchases.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Greeted customers and directed to requested products.

Crew Member

Mc Donald’s Kalgoorlie
09.2012 - 05.2013
  • Provided coaching and mentoring to employees.
  • Trained and mentored new personnel hired to fulfill various roles.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Taught new team members correct procedures for all areas of operations.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Assisted other team members to achieve goals.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Worked front counter, drive-thru and other areas.
  • Documented customer orders and conveyed special requests to kitchen staff.

Fresh Convenience Team Member

Woolworths Supermarket
03.2021 - 11.2021
  • Skilled at working independently and collaboratively in a team environment.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Self-motivated, with a strong sense of personal responsibility.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Excellent communication skills, both verbal and written.
  • Identified issues, analyzed information and provided solutions to problems.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Learned and adapted quickly to new technology and software applications.
  • Organized and detail-oriented with a strong work ethic.
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Strengthened communication skills through regular interactions with others.
  • Worked effectively in fast-paced environments.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Paid attention to detail while completing assignments.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Coordinated efficient organization, palletizing and transportation of completed packages.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Followed orders precisely for correct items, sizes and quantities.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Online Personal Shopper

Woolworths Supermarket
02.2021 - Current
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Kept detailed records of daily activities through online customer database.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Tracked substitutions and informed customers of changes.
  • Managed customer service inquiries and complaints for customer satisfaction.
  • Worked productively with customers to meet order requirements and service expectations.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Responded to customer issues and resolved complaints by leveraging expert knowledge.
  • Analyzed customer feedback to identify areas of improvement in online shopping experience.
  • Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
  • Greeted clients entering store to provide welcoming environment and friendly customer service.

Fresh Service Team Member

Woolworths Supermarket
03.2021 - 03.2022
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Kept kitchen, counter and dining areas cleaned and sanitized.

Checkout Operator

Woolworths Supermarket
03.2021 - 03.2022
  • Built relationships with customers to encourage repeat business.
  • Welcomed customers and helped determine their needs.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Realigned shelf, bin and rack merchandise to restore presentation of items and promote sales.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Greeted customers entering store and responded promptly to customer needs.
  • Upsold additional products and services to customers, increasing revenue.
  • Mentored new team members on sales software system operation.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Checked personal identifications during alcohol and tobacco sales.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered incoming calls to offer information and direct individuals to correct personnel.

Early Childhood Educator On The Job Training

{PAUA} New Zealand
03.2011 - 12.2011
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Taught children with creative approaches, methods, and techniques.
  • Assessed student performance to evaluate progress and development.
  • Developed and implemented strategies to improve student engagement.
  • Ordered and restocked classroom supplies.
  • Organized snack time and nap hours.
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.
  • Cleaned, organized and restocked classrooms for upcoming classes.
  • Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
  • Communicated with parents to inform about child's progress and classroom behavior.
  • Encouraged children to interact with each other and participate in group activities.
  • Assisted with school field trips and special events by collecting permission slips and payments.
  • Supervised children during in-classroom activities and on playground.
  • Incorporated music, art and literature into curriculum.
  • Promoted sensory development by providing access to different textures.
  • Maintained and fostered positive and constructive interactions with staff, families, and children.
  • Communicated with parents and other staff about student progress.
  • Supported students in developing self-esteem and self-confidence.
  • Monitored classroom to verify safe and secure environment.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.

Delivery Driver

DoorDash
12.2022 - Current
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Inspected load security and checked for damages.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Kept detailed records of deliveries and money received from customers.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Verified accuracy of all deliveries against order forms.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.

Parent

Self Employed
04.2005 - Current
  • Educated young people about strategies for driving discussions and promoting social changes.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Provided support and guidance to children in conflict resolution.
  • Logged information regarding naps, feedings and any medications administered.
  • Implemented daily routines and activities to stimulate and engage children.
  • Documented children's growth and development.
  • Encouraged children's emotional and social development.
  • Dispensed snacks and meals to children in accordance with nutritional guidelines.
  • Responded to inquiries from parents and guardians.
  • Monitored children's activities to verify safety and wellbeing.
  • Prepared group activities to enhance socialization, communication and problem-solving skills for children.
  • Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
  • Instructed children in crafts and other activities to promote gross and fine motor skills.
  • Read stories, sang songs and facilitated creative play.
  • Developed lessons and activities to promote children's physical and emotional development.
  • Assisted in potty training and toilet hygiene.
  • Handled daily administrative tasks efficiently to minimize time away from children.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.
  • Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.

Education

Penrose High School
New Zealand
2001

Skills

  • Pallet Jack Operation
  • Customer Service
  • Shipping and Packaging
  • Equipment Monitoring
  • Teamwork and Collaboration
  • Two-Way Radio Operation
  • Local Delivery
  • Active Listening
  • Shopping Orders
  • Attention to Detail
  • Customer Response
  • Plan Routes
  • Excellent Sense of Direction
  • Verbal and Written Communication
  • Responsible Driver
  • Loading and Unloading
  • Food Delivery
  • Safety
  • Speaking
  • Compliance
  • Monitoring
  • Instructing
  • Stocking and Replenishing
  • Advising and Coaching
  • Customer Service and Assistance
  • Telephone Reception
  • Shelving Items
  • Wrapping and Boxing
  • Cash Register Operation
  • Sales and Promotions
  • Customer Satisfaction
  • Calculation of Discounts
  • Plan-O-Gram Implementation
  • Collecting Information

Timeline

Delivery Driver

DoorDash
12.2022 - Current

Fresh Convenience Team Member

Woolworths Supermarket
03.2021 - 11.2021

Fresh Service Team Member

Woolworths Supermarket
03.2021 - 03.2022

Checkout Operator

Woolworths Supermarket
03.2021 - 03.2022

Online Personal Shopper

Woolworths Supermarket
02.2021 - Current

Night-Fill Team Member

Woolworths Supermarket
09.2013 - 03.2021

Crew Member

Mc Donald’s Kalgoorlie
09.2012 - 05.2013

Early Childhood Educator On The Job Training

{PAUA} New Zealand
03.2011 - 12.2011

Parent

Self Employed
04.2005 - Current

Penrose High School

Similar Profiles

CREATE PROFILE
ELEANOR WINKLEMAN