Summary
Overview
Work History
Education
Skills
Timeline
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Eleis Leis

Eleis Leis

Mackay,QLD

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Administrative Officer

Sirrom Corporation
Burton, Qld
10.2022 - Current
  • Organized and maintained filing systems for confidential documents, correspondence, and reports.
  • Prepared and distributed agendas, minutes, presentations and other related materials for meetings.
  • Coordinated travel arrangements, including flights, hotels, car rental reservations, and ground transportation.
  • Managed calendars to ensure efficient use of time; scheduled appointments as needed.
  • Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
  • Compiled daily activity logs and updated records with pertinent information on a regular basis.
  • Answered incoming calls promptly and professionally; provided callers with accurate information or directed them to appropriate departments and personnel when necessary.
  • Greeted visitors warmly upon arrival at office reception area.
  • Maintained inventory of office supplies ensuring stock levels are sufficient for daily operations.
  • Monitored email accounts regularly and responded appropriately within established timeframes.
  • Monitored office inventory to maintain supply levels.
  • Supported senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Directed and oversaw office personnel activities.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Responded effectively to sensitive inquiries or complaints.
  • Maintained accurate department and customer records.

Department Manager

Coles Supermarket
Mackay , 4740
09.2017 - 09.2022
  • Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
  • Developed strategies to improve customer service and increase sales by 10% within 6 months.
  • Coached and trained new staff members, providing guidance on department policies and procedures.
  • Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
  • Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
  • Created monthly schedules for staff members to ensure adequate coverage during peak hours.
  • Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
  • Handled shift overstock, restocking and inventory control.
  • Worked closely with sales associates to complete tasks.
  • Followed safety protocols and company processes and procedures.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Performed opening and closing duties as part of management team and handled cash management.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

High School Diploma -

Charters Towers Hight School
12-1988

Skills

  • Budget Adherence
  • Procedure Development
  • Data Acquisition
  • Proposal Writing
  • Account Reconciliation
  • Records Management
  • Scheduling Appointments
  • Credit and Collections
  • Equipment Repair

Timeline

Administrative Officer

Sirrom Corporation
10.2022 - Current

Department Manager

Coles Supermarket
09.2017 - 09.2022

High School Diploma -

Charters Towers Hight School

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Eleis Leis