Eleisha Davidson

• Greeted customers, helped locate merchandise, and suggested suitable options.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Counted and labeled prescriptions with correct item and quantity.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Performed various pharmacy operational activities with a strong commitment to accuracy, efficiency, and service quality.
• Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
• Performed a wide range of pharmacy operations with a strong commitment to accuracy, efficiency, and service quality.
• Entered and processed patients' prescriptions into the internal system.
• Maintained proper drug storage procedures, registries, and records for controlled drugs.
• Solved customer problems in-person or over the telephone by assisting with placing orders, navigating systems, and locating items.
• Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
• Counted, measured, and compounded medications following standard procedures.
• Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
• Helped pharmacist clear problematic prescriptions and address customer questions to keep the pharmacy efficient.
• Processed incoming drug orders by checking deliveries against paperwork and updating the computer system.
• Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
• Reviewed and verified customer information and insurance provider information.
• Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
• Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
• Communicated instructions to patients or caregivers about the proper use and storage of drugs.
• Restocked automated medication dispensing equipment.
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• Greeted customers professionally and provided friendly, knowledgeable assistance.
• Operated cash register and other front counter tasks to facilitate daily operations.
• Stock maintenance including receiving stock, rotation, and restocking of pharmacy shelves, return authorizations, rep credits, OOD stock, etc
• Practice and manage health and safety performance to comply with the safety and health management systems of Priceline Pharmacy
• Ability to work under pressure and in fast-paced environments
• Accomplished multiple tasks within established timeframes.
• Communicate with management, supervisors, and co-workers and ability to follow written and verbal instructions
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Scanned documents and saved them in the database to keep records of essential organizational information.
• Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
• Management of dose administration aids

• Opening and closing of the restaurant
• Carried out day-to-day duties accurately and efficiently.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Used cash registers and credit card machines to cash out customers.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
• Accomplished multiple tasks within established timeframes.

• Greeted customers and responded to questions with friendly, knowledgeable assistance.
• Answered telephones and provided information about order status, store hours, and pharmacy procedures.
• Carried out day-to-day duties accurately and efficiently.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Restocked and organized merchandise in front lanes.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

• Greeted customers professionally and provided friendly, knowledgeable assistance.
• Operated cash register and other front counter tasks to facilitate daily operations.
• Stock maintenance including receiving stock, rotation, and restocking of pharmacy shelves, return authorizations, rep credits, OOD stock, etc
• Management of Consis machine; restocking, updates, and troubleshooting
• Practice and manage health and safety performance to comply with the safety and health management systems of Priceline Pharmacy
• Ability to work under pressure and in fast-paced environments
• Accomplished multiple tasks within established timeframes.
• Communicate with management, supervisors, and co-workers and ability to follow written and verbal instructions
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Scanned documents and saved them in the database to keep records of essential organizational information.
• Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
• Management of dose administration aids

• Customer Service and customer confidentiality
• Professional presentation
• Maintained inventory of all pharmaceutical equipment and supplies
• General housekeeping including receiving stock, rotation and restocking of pharmacy shelves
• Contribute positively to the work and team environment culture within the pharmacy
• Manage multiple tasks and adapt to new environments
• Quality assurance
• Accurate recording of daily tasks completed
• Practice and manage health and safety performance to comply with safety and health management systems of the Collinsville Pharmacy

• Communicate effectively with customers and management in the role of,
• Professional presentation and personal manner
• Manage multiple tasks and adapt to new environments
• Operate EFTPOS and undertake cash handling
• Responsible for the unloading of stock
• Overall general housekeeping of the supermarket

The Diploma of Higher Education is a stand-alone qualification designed for students who don’t meet the entry requirements of a Bachelor degree.

The Course provided knowledge and understanding required to assist pharmacists to prepare prescriptions and maintain records. The course identifies the responsibilities that must be undertaken when working in the dispensary and contributes to the dispensary assistant applying best practice procedures.

The qualification provided basic skills in both pharmacy and retail. Teaching work ready skills in customer service, work place health and safety and front of shop skills. This course commenced as a school-based-traineeship requiring employment to complete.