Elektra Oshyer
Tuggranong ,ACT
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Receptionist
Luton Properties
Tuggranong, ACT
01.2025 - 04.2025
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Managed inventory of office supplies and placed orders to ensure adequate stock levels.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Collated, bound and stored computer-generated reports.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Updated and recorded customer or client information to maintain accounts.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Sorted invoices for accounting department by date stamping and filing by vendor code.
- Kept updated records of office expenses and costs, assisting with budget tracking.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Dog Groomer
All About Paws Dog Grooming
Banks, ACT
02.2023 - 03.2025
- Assisted with grooming tasks such as bathing, brushing, and nail trimming.
- Monitored inventory levels of supplies necessary to perform grooming services.
- Educated customers on proper dog nutrition habits to promote overall pet health.
- Handled cash transactions accurately when accepting payment from customers.
- Advised customers on appropriate shampoos, conditioners, colognes, and other products for their pets' needs.
- Walked animals outside to avoid accidents in play areas or bedding.
- Attended training seminars or conferences related to pet care industry topics.
- Explained lodging, grooming, and care services to pet owners and cross-sold specialty products.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Animal Attendant
QPRC
Queanbyan, NSW
08.2024 - 01.2025
- Ensured that all safety protocols were followed when working with animals.
- Provided food and water to animals according to their individual dietary needs.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Delivered excellent service to pet owners to drive repeat business.
- Performed daily maintenance tasks such as cleaning floors and surfaces, changing bedding materials.
- Administered medications and treatments as prescribed by veterinarians.
- Implemented enrichment activities designed to stimulate physical activity and mental stimulation in the animals.
- Bathed and groomed pets using gentle techniques.
- Stayed on top of laundry, sweeping and disinfection protocols.
- Handled animals gently while transferring them from one enclosure to another.
- Emptied litter boxes, refilled with fresh litter and cleaned animal bedding.
- Maintained records of animal feedings, treatments, health checks and other relevant information.
- Prepared food to meet needs of animals under care with appropriate meals.
- Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
- Assisted with transportation of animals between facilities or locations when necessary.
- Organized supplies needed for daily activities such as food items, cleaning products and veterinary supplies.
- Followed consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
- Interacted with visitors regarding general questions about the facility's operations and specific inquiries about individual animals.
- Taught animals sit, stay and other basic commands.
- Walked and exercised dogs during owner absences.
- Set boundaries through disciplinary teaching and treat training.
- Assessed animals for injury and illness.
Gym Instructor
Storm MMA
Hume, ACT
01.2022 - 01.2025
- Prepared for classes in advance, selected and queued music beforehand and began and ended classes on time for maximum benefit to attendees.
- Invited individuals of all ages and fitness levels to participate in classes.
- Monitored class participants for appropriate techniques to prevent injuries.
- Conducted fitness assessments and tailored exercise programs to meet the needs of individual clients.
- Performed administrative duties such as scheduling appointments, collecting payments, answering phone calls and responding to emails.
- Set up equipment and weights for use by class participants.
- Developed marketing plans to increase membership retention rates at the facility.
- Coached and encouraged participants during exercises and routines.
- Enforced safety rules and procedures to minimize injuries.
- Evaluated member needs, taking into consideration fitness levels and current health conditions.
- Consulted with clients to assess training goals, prior experience and physical limitations.
- Instructed group classes in a variety of formats including strength training, cardio conditioning and yoga.
Education
Year 12 Certifcate -
Lake Tuggarnong Collage
Tuggeranong Administrative District, ACT01-2023
Skills
- Customer service
- Office administration
- Inventory management
- Document preparation
- Data entry
- Phone etiquette
- Email correspondence
- Time management
- Problem solving
- Attention to detail
- Effective communication
- Team collaboration
- Multitasking capacity
- Scheduling appointments
Refernces
- Kelsey Tracey, Sales Agent, Luton Properties, 0414 422 824
- Diana Tundulin, Coach at Storm MMA, 0408 245 287
- Kylie Doodt - All About Paws Grooming - Head Groomer 0439 748 911
Timeline
Receptionist
Luton Properties
01.2025 - 04.2025
Animal Attendant
QPRC
08.2024 - 01.2025
Dog Groomer
All About Paws Dog Grooming
02.2023 - 03.2025
Gym Instructor
Storm MMA
01.2022 - 01.2025
Year 12 Certifcate -
Lake Tuggarnong Collage
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