Elena Benaglia
Mundubbera
Summary
Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas.
Overview
8
8
years of professional experience
Work History
Fruit Sorter
CB Juice
06.2024 - Current
- Improved fruit sorting efficiency by implementing a color-coding system for faster identification.
- Enhanced workplace safety by maintaining a clean and organized work area, reducing accidents.
- Reduced product spoilage with vigilant inspection and removal of damaged or overripe fruits.
- Assisted in the development of new employee training materials, resulting in quicker onboarding and increased productivity.
Housekeeping and Laundry Attendant
Vibe Hotel Gold Coast
02.2024 - 05.2024
- Improved guest satisfaction by maintaining a clean and organized environment in guest rooms and common areas.
- Ensured timely room availability for incoming guests by efficiently completing housekeeping tasks within allotted time frames.
- Reduced laundry expenses by effectively managing linen inventory and ensuring proper usage of supplies.
- Maintained pristine hotel appearance, performing thorough cleaning of lobby, hallways, and other public spaces.
Barista
Bar Gallo
10.2021 - 02.2024
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Maintained regular and consistent attendance and punctuality.
Supermarket Employee
Famila
04.2021 - 10.2021
- Stocked shelves and organized merchandise displays for easy retrieval.
- Removed trash, swept, and mopped floors for professional appearance.
- Operated cash register to accurately process and record customer payments.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed.
Shoe Factory Worker
Falpe S.r.l.
11.2020 - 03.2021
- Carefully packaged finished products and prepared for shipment.
- Performed quality checks on finished products to identify and address discrepancies.
- Monitored machinery to identify concerns, make corrections, or report complex problems.
Barista
ALL BAR ONE
10.2018 - 04.2019
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Followed exact recipes for mixing and preparing beverage and food items.
- Explained beverage preparation and offered samples to help customers choose ideal items.
Waitress Supervisor
Ristorante Scottadito
10.2017 - 09.2018
- Greeted new customers, discussed specials, and took drink orders.
- Used communication and problem-solving skills to resolve customer complaints.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Cleaner Supervisor
Hotel Giardino
06.2017 - 09.2017
- Enhanced team productivity by implementing efficient cleaning methods and time management strategies.
- Reduced employee turnover through effective training, mentoring, and performance evaluations of cleaning staff.
- Ensured consistent high-quality service by conducting regular inspections of completed work areas.
Housekeeping Cleaner
Hotel Stella Marina
06.2016 - 09.2016
- Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
- Reduced allergens and improved air quality by regularly dusting and vacuuming rooms, hallways, and common spaces.
- Ensured timely room turnovers for check-ins by efficiently cleaning assigned rooms according to hotel standards.
Education
High School Diploma -
Istituto Professionale Di Stato Versari-Macrelli
Cesena (FC); Italy06.2017
Skills
- Hospitality and Professionalism
- Housekeeping
- Solid Problem Solver
- Equipment and Store Cleaning
Languages
English
Bilingual or Proficient (C2)
Italian
Bilingual or Proficient (C2)
Additional Information
Date of birth: 05/04/1998
Timeline
Fruit Sorter
CB Juice
06.2024 - Current
Housekeeping and Laundry Attendant
Vibe Hotel Gold Coast
02.2024 - 05.2024
Barista
Bar Gallo
10.2021 - 02.2024
Supermarket Employee
Famila
04.2021 - 10.2021
Shoe Factory Worker
Falpe S.r.l.
11.2020 - 03.2021
Barista
ALL BAR ONE
10.2018 - 04.2019
Waitress Supervisor
Ristorante Scottadito
10.2017 - 09.2018
Cleaner Supervisor
Hotel Giardino
06.2017 - 09.2017
Housekeeping Cleaner
Hotel Stella Marina
06.2016 - 09.2016
High School Diploma -
Istituto Professionale Di Stato Versari-Macrelli
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